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Connection Issue WP Bakery Page Builder - by Monique

This topic has 2 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

Monique

Participant

August 20, 2018 at 14:51

Hi there,

There seems to be an issue with the WP Bakery Page Builder all of a sudden?

When trying to edit in the backend we cannot open the “edit this row” we are faced with a loading symbol and nothing loads, so i cannot edit the content.

I see there is a new version of the plugin, but this hasn’t come with the update?

If you could please check this.

Please, contact administrator
for this information.

#198283 Copied Theme version: 4.4 WooCommerce version: 3.4.4

1 Answer

Olga Barlow

Support staff

August 20, 2018 at 16:14

Hello,

Can you please, provide server error logs and also temporary Dashboard and FTP access to your site?

Regards

#198289 Copied
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