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One page menu don't work - by adriangoes

This topic has 16 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

adriangoes

Participant

August 30, 2018 at 00:33

my menu doesn’t work in one page menu, the scroll smooth fail, only jump from section to section, don’t scroll

#198663 Copied

15 Answers

Rose Tyler

Support staff

August 30, 2018 at 07:40

Hello,

Please check our documentation – https://www.8theme.com/demo/docs/royal/#3_one_page
If this doesn’t help, provide us with temporary wp-admin access so we can take a closer look.

Regards

#198668 Copied

adriangoes

Participant

August 30, 2018 at 14:33

Hello again, good day, to make the menu based on the documentation that comes with the subject, but even so it does not work, something very strange happens when the page works but when you select it as a static main page it stopped working.

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Rose Tyler

Support staff

August 30, 2018 at 14:50

Dear @adriangoes,

Please provide temporary wp-admin access so we can take a closer look.

Regards

#198696 Copied

adriangoes

Participant

August 30, 2018 at 17:51

access in Private Content

Please, contact administrator
for this information.

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adriangoes

Participant

August 30, 2018 at 23:30

Hola buenas tardes se pudo resolver el problema? gracias por el soporte.

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Rose Tyler

Support staff

August 31, 2018 at 07:37

Hello,

Unfortunately, I can’t login http://prntscr.com/koy0wc Please check and provide correct access (in the Private Content area http://prntscr.com/koy15p).

Regards

#198723 Copied

adriangoes

Participant

August 31, 2018 at 22:29

hi, i make another user admin.

Please, contact administrator
for this information.

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adriangoes

Participant

September 1, 2018 at 17:30

Hello, good morning can you fix the problem? thanks.

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Rose Tyler

Support staff

September 3, 2018 at 07:54

Hello,

Sorry for the delay due to the weekends.
Please provide the access one more time.
Thanks in advance.

Regards

#198800 Copied

adriangoes

Participant

September 3, 2018 at 17:23

Hi, send you a new access in private content

Please, contact administrator
for this information.

#198853 Copied

Rose Tyler

Support staff

September 4, 2018 at 07:13

Dear @adriangoes,

Unfortunately, there is the same problem http://prntscr.com/kqbujd Please provide correct login and password that can be used to the login.
About menu: http://prntscr.com/kqbvq4 > http://prntscr.com/kqbvy6 > http://prntscr.com/kqbw9a

Regards

#198870 Copied

adriangoes

Participant

September 4, 2018 at 21:07

hello good afternoon, sorry for the errors with access to the web here I leave a user who should not give you problems

Please, contact administrator
for this information.

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Rose Tyler

Support staff

September 5, 2018 at 07:45

Hello,

Please check the menu now http://prntscr.com/kqr7c9

Regards

#198961 Copied

adriangoes

Participant

September 5, 2018 at 20:19

great!!! thanks for the support

#199027 Copied

Rose Tyler

Support staff

September 6, 2018 at 07:29

You’re welcome!
Have a nice day.

Regards

#199046 Copied
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