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Search field header - by BodywearStore - on WordPress WooCommerce support

This topic has 12 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

BodywearStore

Participant

October 15, 2014 at 14:12

Hi,

I have a strange problem. The search field inside the header doesn’t work anymore. Yes it search through the website if you press return, but the auto fill (the suggestions) doesn’t come up anymore. If you login inside wp-admin & returning to the front-end, the search module working just fine. See: https://www.bodywearstore.com/

Kind regards,
Alex

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11 Answers

Robert Hall

Support staff

October 15, 2014 at 14:19

Hello,

What last changes did you made on site?

Regards,
Robert Hall.

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BodywearStore

Participant

October 15, 2014 at 15:46

Update to WooCommerce 4.0

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BodywearStore

Participant

October 15, 2014 at 16:12

Uuhh I mean WordPress 4.0 & WooCommerce 2.2.4

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Eva Kemp

Support staff

October 15, 2014 at 17:39

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content to check the issue.

Thank you.
Regards,
Eva Kemp.

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BodywearStore

Participant

October 16, 2014 at 10:05

Here you go

Please, contact administrator
for this information.

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Eva Kemp

Support staff

October 16, 2014 at 14:06

Hello,

As I see you’re using very old theme version.
Please update it to the latest one – 2.4.1, as some bugs were fixed in there.
Now Visual Composer is no longer built-in, but is implemented in the theme as a separate plugin, which is suggested to be installed immediately after the theme installation. The plugin archive is included in the theme archive and to start working with it you just need to click “Install plugin” button.

Also delete wpbakery folder from wp-content/themes/legenda before update.

Don’t forget to create a backup of all your files and databases before upgrading, and read instructions carefully on how to update your template properly: https://www.8theme.com/demo/docs/legenda/index.html#!/installation

Thank you.
Regards,
Eva Kemp.

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BodywearStore

Participant

October 17, 2014 at 08:27

Hi Eva,

I made a lot of adjustments within the theme. When I update the theme the chances are very high that some parts do not work anymore. Unfortunately I can’t take this risk.

Maybe I can use a quick solution meaining this problem? Can you specify which files the search area using in the header, then I try to replace it with the latest version.

Thanks in advanced!

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Eva Kemp

Support staff

October 17, 2014 at 17:30

Hello,

There is compatibility bug of our theme and wpml plugin.
We’ll try to fix it and let you know as soon as possible.

Sorry for inconveniences.

Thank you.
Regards,
Eva Kemp.

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BodywearStore

Participant

October 20, 2014 at 08:10

Hi Eva,

Please, please let me know if you go any info meaning this compatibility bug.

Thx!

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BodywearStore

Participant

October 24, 2014 at 15:43

Hi Eva,

Do you hve any update meaning this problem?

Thanks in advance

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Eva Kemp

Support staff

October 24, 2014 at 22:04

Hello,

We’re sorry for a long delay, but we are still investigating this issue.
Please take our apologies.

Thank you for understanding.
Regards,
Eva Kemp.

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