Firefox bug on homepage: scrolling horizontally

This topic has 6 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: d0r1an
    d0r1an
    Participant
    October 25, 2018 at 10:29

    Hello,

    we are experiencing a horizontal scrollbar on our homepage in Firefox. There’s white space to the right then.. see screenshot.

    Screenshot of Firefox scrolling Bug

    When you use the scrollbar to scroll down it then disappears..

    Please advise.

    Regards
    Dorian

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 25, 2018 at 10:46

    Hello,

    I’ve checked your site in Firefox browser and do not see the problem. Please make sure that version of your browser is not very old and there are no additional extensions that may affect displaying of pages.
    Have you cleared cache? Describe in details what should be done to recreate the problem.

    Regards

    Avatar: d0r1an
    d0r1an
    Participant
    October 25, 2018 at 11:12

    Hello Rose,

    here’s another view with scrollbar:
    scroll
    (https://www.nutsandgolden.de/wp-content/uploads/2018/10/www_nutsandgolden_de2.jpg)

    Had this issue for many months and cleared the cache multiple times. Using current firefox 63.0.

    I cn’t really tell you how to reproduce the issue, I just open the home page and it’s there.

    What do you mean by “additional extensions that may affect displaying of pages”?

    Regards
    Dorian

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2018 at 07:41

    Hello,

    Please try to add this code in Custom css for Home page:

    body {
        overflow-x: hidden !important;
    }
    

    http://prntscr.com/lam7y2

    Regards

    Avatar: d0r1an
    d0r1an
    Participant
    October 26, 2018 at 15:36

    that helped thx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 26, 2018 at 15:39

    You’re welcome!

    Regards

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