Return to previous page

Something strange happened, carousel and various other things disappeared

This topic has 2 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: sweetlittlegifts
    sweetlittlegifts
    Participant
    October 30, 2018 at 22:46

    Hi,

    We have not performed any major updates recently to the site, but a few days ago the home page suddenly changed. The product carousel is missing and now random code appears at the bottom of the page. Jump points (“Gifts for Her”, “Gifts for Him”, “Letterbox gifts”) have all disappeared.

    Additionally, sharing icons on product pages have disappeared and now show “[share title=”Share: ” text=”Blue Gift Hamper”]”

    Have there been any major updates in the background to the theme? We are confused why this is happening. It is not the first time changes have randomly occurred after a theme update. Updates should surely maintain content?

    I have provided a login for you in the secure content field.

    Kind regards,

    Matthew Kneale
    SLG

    Please, contact administrator
    for this information.
    #202023 Copied Theme version: Latest version 5.1.1 / Core plugin 1.1.5 WooCommerce version: 3.4.7
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 31, 2018 at 09:19

    Hello,

    1.1.4 version of Core plugin is not compatible with XStore 5.0.2.
    You can update the theme to 5.1.1 version and Core plugin to 1.1.6 version or downgrade the Core plugin to 1.1.2 version http://prntscr.com/lcklnp https://xstore.8theme.com/update-history/

    Regards

    #202044 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Ecoenergy – WordPress WooCommerce Theme
lazy-placeholder
Bakery Store – WordPress WooCommerce Theme
lazy-placeholder
Tea Store – WordPress WooCommerce Theme
lazy-placeholder
Designers – WordPress Theme
lazy-placeholder
Gym Store – WordPress WooCommerce Theme
lazy-placeholder
Grocery Market – Multivendor WP WooCommerce Theme
lazy-placeholder
Legenda – WooCommerce WordPress Theme
lazy-placeholder
WooPress Fullwidth
lazy-placeholder
Handtools Store – WooCommerce Theme
lazy-placeholder
Mango – Responsive eCommerce PSD Template

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.