This topic has 10 replies, 3 voices, and was last updated 6 years ago ago by Rose Tyler
Good Morning,
I have installed an official extension of Woocommerce “Advanced Product Labels”, but it does not work for me and they tell me it’s because of the subject. What can I do? I need it to work.
Regards,
Elsa
Hello,
Please provide us with temporary wp-admin and FTP access.
Regards
Good morning
Down (in private) I leave you the accesses
Regards,
Elsa
Please provide FTP hostname, FTP username, FTP password, and port.
Regards
Good morning
Down (in private) I leave you the accesses FTP hostname, FTP username, FTP password.
Regards,
Elsa
Hello,
Could you, please, contact plugin author and ask what woocommerce hook do they use to add that label?
Probably they use some hook that is missing in our theme and we’ll add it but need to know which one.
Regards
Good morning,
I’ve already contacted the author of the add-on and asked him which woocommerce link they use to add that tag. I’m waiting an answer. But, in case I can help you, I just checked that the advanced tags can only be seen in the view of single-products.
– https://www.entrehilados.com/tienda/categoria-producto/taller-calabazas-para-halloween/
In view of categoria-producto, you can not see
– https://www.entrehilados.com/categoria-producto/talleres/
Hello,
Please add this code in Theme Options > Styling > Custom css > Global custom css:
.woocommerce-advanced-product-label {
z-index: 3;
}
Let us know the result.
Regards
Perfect, great, many thanks!
Regards,
Elsa
You’re welcome!
Regards
The issue related to '‘Official extension of Woocommerce "Advanced Product Labels"’' has been successfully resolved, and the topic is now closed for further responses