Why I can\'t download the latest version theme?

This topic has 4 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

  • Avatar: luke9270
    luke9270
    Participant
    October 20, 2014 at 04:38

    I tried several times and every time it got stuck while processing

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 20, 2014 at 10:45

    Hello,

    Are you getting any errors when downloading the theme?
    Try to use some other browser.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: luke9270
    luke9270
    Participant
    October 21, 2014 at 02:34

    When I use Chrome,the download url can’t be open,
    and when I choose firefox, it downloaded 80%-90%,then stopped..

    Avatar: Eva
    Eva Kemp
    Support staff
    October 21, 2014 at 11:57

    Hello,

    Have you checked this issue with your Internet provider? As this problem may be caused by them.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Why I can\'t download the latest version theme?’' has been successfully resolved, and the topic is now closed for further responses

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