Header 3 & 4 are the only header that work properly

This topic has 6 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: faf
    faf
    Participant
    December 10, 2018 at 23:01

    Hello,
    I tried to change the header of my site… but the only headers that work properly are no. 3 and. no. 4. The others don’t work and the site’s pages are such as the image that I uploaded on imgur, please see the link in private content.
    What can I do?
    Thanks
    faf

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 11, 2018 at 10:22

    Hello,

    Try to enable WP debug mode https://codex.wordpress.org/WP_DEBUG to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
    Let us know the result.
    Also, provide temporary wp-admin and FTP access (FTP hostname, FTP username, FTP password).

    Regards

    Avatar: faf
    faf
    Participant
    December 11, 2018 at 21:50

    Dear Rose,

    thank you.
    You can find in private content whole the informations required.
    Regards

    faf

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 12, 2018 at 15:58

    Hello,

    We’ve fixed the problem. Please check now.
    Also, the fix will be added in the next theme update.

    Regards

    Avatar: faf
    faf
    Participant
    December 12, 2018 at 22:32

    Hello,
    Now all the headers work fine.
    Thank you very much!

    Regards

    faf

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2018 at 09:51

    Hello,

    You’re welcome!

    Regards

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The issue related to '‘Header 3 & 4 are the only header that work properly’' has been successfully resolved, and the topic is now closed for further responses

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