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Do not work cart after update - by afrobot

This topic has 8 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

afrobot

Participant

October 20, 2014 at 15:50

This is my website
http://zinzinmadrid.com/

If you add any product in the productlist, the cart is no working, and is always empty, only work if you add in the product page.

thanks

WC: 2.2.6
WP: 4.0
legenda theme: 2.4.1

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7 Answers

Robert Hall

Support staff

October 20, 2014 at 16:14

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

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afrobot

Participant

October 20, 2014 at 17:01

Ok

Please, contact administrator
for this information.

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Robert Hall

Support staff

October 20, 2014 at 17:07

Hello,

The problem was in custom.css file. I’ve deactivated it and cart now work.

Regards,
Robert Hall.

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afrobot

Participant

October 20, 2014 at 17:13

Hi Robert

The problem continues, I think is a session problem…. not a css problem, try to add a product with logout

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afrobot

Participant

October 20, 2014 at 17:58

I´ll try to install the theme 100% new, because I think the problem is the update a old version to the actual version (file overwriting o something similar)

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afrobot

Participant

October 20, 2014 at 18:45

No, unfortunately that does not work…. 🙁

It’s like session cookies not saved

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Eva Kemp

Support staff

October 21, 2014 at 10:55

Hello,

I’ve added a product to the cart as a guest and the cart isn’t empty.
Please see a screenshot:

Try try to clear your browser cache and cookies or check with some other browser.

Thank you.
Regards,
Eva Kemp.

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