One Page Scroll Navigation menu - by Hubenour

This topic has 10 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

  • Avatar: Hubenour
    Hubenour
    Participant
    December 25, 2018 at 10:11

    Hello,
    Could you please help with one page scroll navigation?
    After clicking on the main menu on the homepage – page scroll down, but not finish on exact position where should finish. (please see the screenshot https://imgur.com/a/vzkvHpk)
    How can I set up this position please?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 25, 2018 at 10:23

    Hello,

    We can check the site because of the popup authentication http://prntscr.com/lz9wq1 Please provide correct credentials for the popup and Dashboard.
    Have you watched our video tutorial – https://youtu.be/51vKxOhZ7Gs ?

    Regards

    Avatar: Hubenour
    Hubenour
    Participant
    December 25, 2018 at 10:36

    not sure why U can not login
    sending credentioals again

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 25, 2018 at 10:40

    Please check one more time https://gyazo.com/6e72adf35791eacc891f8dd780abeb61

    Regards

    Avatar: Hubenour
    Hubenour
    Participant
    December 25, 2018 at 11:08

    OK, so popup authentication is something different to WP authentitacion? Where can I set up please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 25, 2018 at 11:14

    Do you use an additional plugin to enabling maintenance mode and popup authentication? Please check your settings or temporarily disable the plugin.

    Regards

    Avatar: Hubenour
    Hubenour
    Participant
    December 25, 2018 at 11:19

    Could you try now please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 25, 2018 at 11:37

    I can see your site, but can’t log in.
    You need to sort out from where the authentication popup functionality comes. If this is not added by a plugin, contact your hosting provider.
    Let us know once we will be able to log in your Dashboard. Also, provide temporary FTP access (hostname, username, password, port).

    Regards

    Avatar: Hubenour
    Hubenour
    Participant
    December 25, 2018 at 19:57

    My hosting provider said:

    for login from foreign countries need to by use:
    login: cms
    password: cms

    Could you try please?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2018 at 09:51

    Thanks.
    As I can see this space was added for good looking if the fixed header is enabled. I’ve sent the request to our developers to remove the space if the fixed header is disabled. As a temporary solution, you can to activate Fixed header on site in Theme Options > Header > Fixed header > Fixed header type > Fixed.
    I hope the improvement in this functionality will be added in one of next theme updates.
    Feel free to ask if you have any other questions.

    Regards

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