This topic has 10 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler
Hello,
Could you please help with one page scroll navigation?
After clicking on the main menu on the homepage – page scroll down, but not finish on exact position where should finish. (please see the screenshot https://imgur.com/a/vzkvHpk)
How can I set up this position please?
Hello,
We can check the site because of the popup authentication http://prntscr.com/lz9wq1 Please provide correct credentials for the popup and Dashboard.
Have you watched our video tutorial – https://youtu.be/51vKxOhZ7Gs ?
Regards
not sure why U can not login
sending credentioals again
Please check one more time https://gyazo.com/6e72adf35791eacc891f8dd780abeb61
Regards
OK, so popup authentication is something different to WP authentitacion? Where can I set up please?
Do you use an additional plugin to enabling maintenance mode and popup authentication? Please check your settings or temporarily disable the plugin.
Regards
Could you try now please?
I can see your site, but can’t log in.
You need to sort out from where the authentication popup functionality comes. If this is not added by a plugin, contact your hosting provider.
Let us know once we will be able to log in your Dashboard. Also, provide temporary FTP access (hostname, username, password, port).
Regards
My hosting provider said:
for login from foreign countries need to by use:
login: cms
password: cms
Could you try please?
Thanks.
As I can see this space was added for good looking if the fixed header is enabled. I’ve sent the request to our developers to remove the space if the fixed header is disabled. As a temporary solution, you can to activate Fixed header on site in Theme Options > Header > Fixed header > Fixed header type > Fixed.
I hope the improvement in this functionality will be added in one of next theme updates.
Feel free to ask if you have any other questions.
Regards
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