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Change Email here in Support-Forum - by Tagbag

This topic has 13 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

Tagbag

Participant

December 27, 2018 at 17:52

Hey,

can u tell me how to change the email address here in the forum pls?

Regards

#206417 Copied Theme version: 5.1.3

12 Answers

Rose Tyler

Support staff

December 28, 2018 at 08:05

Hello,

Thanks for the question.
Please go to account page https://www.8theme.com/account/ > Account Settings > https://prnt.sc/m0h8m2
Feel free to ask if you have any other questions.

Regards

#206425 Copied

Tagbag

Participant

December 28, 2018 at 14:37

Yeah, but it does not want to change :/ i can only change my name, password and description. The e-mail field is unclickable

Regards

#206439 Copied

Rose Tyler

Support staff

December 28, 2018 at 15:04

Oh I see. This email address cannot be changed because information about purchases is connected with it, in DB.

Regards

#206442 Copied

Rose Tyler

Support staff

December 28, 2018 at 15:08

Why do you want to change the email?
You can create a new account with the desired email but in this case, you need to remove purchase code from the current account and use it for the new one.

Regards

#206443 Copied

Tagbag

Participant

December 28, 2018 at 15:13

my current email is from 1&1 – Hosting. But I will soon terminate my contract because I will be away for a long time. Then the email will not exist anymore ^^. So I will make a new account. Thank you Rose.

Regards

#206444 Copied

Rose Tyler

Support staff

December 28, 2018 at 16:01

You’re welcome!
We wish you a Merry Christmas 🙂

Regards

#206446 Copied

Tagbag

Participant

December 28, 2018 at 17:11

I wish you a Merry Christmas , too. Thank you 🙂

#206455 Copied

Olga Barlow

Support staff

December 29, 2018 at 11:29

You are welcome.

Regards

#206463 Copied

Tagbag

Participant

January 5, 2019 at 12:55

Is it also possible to delete this account? Or can he still survive without a license?

Regards

#206682 Copied

Olga Barlow

Support staff

January 5, 2019 at 13:04

Hello,

I can delete an account if you want, just confirm it. Actually, if you let me know the new email I could try to change it for your account.

Regards

#206684 Copied

Tagbag

Participant

January 5, 2019 at 13:13

Ah, it would be awesome if you could change the mail 🙂 I write you the new mail in the “private content”. Thank you very much!

Regards

Please contact administrator
for this information.

#206685 Copied

Olga Barlow

Support staff

January 5, 2019 at 17:02

Hello,

Check now, please.

Regards

#206691 Copied
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