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Webshop not working - by ycs7a - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

ycs7a

Participant

January 9, 2019 at 16:44

Question 1: My website needs fixing: the webshop does not show the products. Why is this?

Answer 1: Very likely some fatal error appears on your site. Enable WP debug mode to find out what error you have. What version of theme and WooCommerce plugin do you use? Make sure that the current version of the theme is compatible with the WooCommerce plugin version. You are using the child theme. Did you do any changes in child theme files that may cause this issue? Try to enable the parent theme and check if the same error persists even with the parent theme.

Question 2: In response to your answer, please help look at my website. I do not know the answers in full. I have bought new support in action for this fix.

Please, contact administrator
for this information.

#206872 Copied Theme version: 4.7.1 WooCommerce version: ?

3 Answers

Olga Barlow

Support staff

January 9, 2019 at 18:02

Hello,

I have just checked your site, shop page and don’t see the problem with the products anymore. What actions did you do on your site? Seems you fixed the problem somehow.

Regards

#206885 Copied

ycs7a

Participant

January 10, 2019 at 07:30

Hi Olga,

Thank you. I have not done anything. The problem seems to have solved itself somehow.

P.S. Please see Private Content

Please contact administrator
for this information.

#206900 Copied

Rose Tyler

Support staff

January 10, 2019 at 08:40

Hello,

We are glad that your problem was solved.

Regards

#206908 Copied
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