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404 product page permalink shop base - by d4r1uzzo

This topic has 4 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Olga Barlow

  • Avatar: d4r1uzzo
    d4r1uzzo
    Participant
    March 26, 2019 at 10:28

    Hello,
    I have a problem with the shop’s permalinks:

    When setting / permalink I set “Shop base”:

    http://prnt.sc/n317s0

    It gives me error 404 on the product page:

    http://prnt.sc/n318bk

    While it works correctly on the generic product and category page:

    http://prnt.sc/n318on
    http://prnt.sc/n318tm

    Why?

    Now I have reset the default base because being the online site I cannot display the 404 error

    Greetings,
    Dario

    #211422 Copied Theme version: 5.1.6.1 WooCommerce version: 3.5.7
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 26, 2019 at 13:18

    Hello,

    These options are WooCommerce options + WPML. Do you have this issue only when our theme is activated? Have you contacted WPML support about help with correct permalinks options when the WPML plugin is enabled?

    Regards

    #211442 Copied
    Avatar: d4r1uzzo
    d4r1uzzo
    Participant
    March 27, 2019 at 13:38

    I asked WPML support.

    Thank you

    #211525 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 27, 2019 at 13:50

    Ok. Great. Feel free to contact us if you need assistance from our side after their answer.

    Regards

    #211537 Copied
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