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Cannot see "shop", "myaccount", "payment" menus on appearence > menus

This topic has 12 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

doltank74

Participant

October 23, 2014 at 16:19

Hi

Please help me

I’m new

I’m using legenda themes 2.4.1 and woocommerce plugin 2.2.7.

I was going to add “shop, myaccount, payment” menus on the top but there’s no menu names “shop”…

As i knew, those menus are default menus on woocommerce plugin.

no idea why

#21322 Copied

11 Answers

Robert Hall

Support staff

October 23, 2014 at 16:27

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#21326 Copied

doltank74

Participant

October 24, 2014 at 09:47

Hello

Here’s information what you want.

Thanks

Please, contact administrator
for this information.

#21484 Copied

Robert Hall

Support staff

October 24, 2014 at 10:01

Sorry, but your credentials isn’t correct. Please provide as well.

Regards,
Robert Hall.

#21488 Copied

doltank74

Participant

October 24, 2014 at 10:21

here your are

Please, contact administrator
for this information.

#21493 Copied

Eva Kemp

Support staff

October 24, 2014 at 13:08

Hello,

Sorry, but we are unable to access the Restricted Area. What are the correct credentials?

Thank you.
Regards,
Eva Kemp.

#21521 Copied

doltank74

Participant

October 24, 2014 at 14:01

Hello

Sorry, but I can access using the below credentials. It’s weired.

Can you try it again?

Please, contact administrator
for this information.

#21535 Copied

Eva Kemp

Support staff

October 24, 2014 at 16:47

Hello,

Unfortunately we still can’t access the site.
Are there any restrictions for some IP addresses at your host?
Perhaps you wrote some rule in .htaccess file. Please check it.

Thank you.
Regards,
Eva Kemp.

#21608 Copied

doltank74

Participant

October 27, 2014 at 18:02

Hi again

I changed htaccess configuration.

Please access and check again.

I need your help.

Thanks in advance.

Please, contact administrator
for this information.

#21911 Copied

Eva Kemp

Support staff

October 28, 2014 at 12:18

Hello,

All Woocommerce pages were in Trash.
I’ve restored them.

Now you can add them to your menu.

Thank you.
Regards,
Eva Kemp.

#22006 Copied

doltank74

Participant

October 29, 2014 at 15:47

Hello

Thanks for your help.

But I would like to know what is mean that Woocommerce pages were in trash.

Have i done something wrong?

Actually, I don’t understand… What’s going on.

Please tell me more specific.

Thanks.

#22277 Copied

Eva Kemp

Support staff

October 29, 2014 at 16:40

Hello,

You have moved the pages My account, Cart, Checkout, Shop etc. to the trash, that’s why they weren’t shown.
I’ve restored them in wp-admin panel > Pages.

Regards,
Eva Kemp.

#22292 Copied
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The issue related to '‘Cannot see "shop", "myaccount", "payment" menus on appearence > menus’' has been successfully resolved, and the topic is now closed for further responses

Cannot see "shop", "myaccount", "payment" menus on appearence > menus

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