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Very slow Legenda shop - by oslothomas - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

oslothomas

Participant

October 23, 2014 at 17:36

I have gotten proffessional help with trying to get speed up with your theme, but its horribly slow still.

wpengine says i need to talk to you the develpoer. I cant live with the speed i am experiencing

please help

Please, contact administrator
for this information.

#21339 Copied

9 Answers

Robert Hall

Support staff

October 23, 2014 at 18:13

Hello,

Try disabling plugins one by one and check the speed of the site.
Also update your browser and clean the cache.

Regards,
Robert Hall.

#21346 Copied

oslothomas

Participant

October 24, 2014 at 17:49

wpengine says woocommerce uses 26 seconds.

when updating to newer version of woocommerce, i get 404 pages on products.

Do you have opertunity to have a look at it?

#21618 Copied

Eva Kemp

Support staff

October 24, 2014 at 22:10

Hello,

Please try to resave settings for permalinks in wp-admin panel > Settings > Permalinks.
If this doesn’t help please provide us with wp-admin panel and FTP credentials.

Thank you.
Regards,
Eva Kemp.

#21649 Copied

oslothomas

Participant

October 25, 2014 at 17:23

see private message

Please, contact administrator
for this information.

#21720 Copied

Eva Kemp

Support staff

October 27, 2014 at 12:42

Hello,

I’ve just checked your products pages and haven’t seen 404 errors.
Could you please clarify where you’re getting them?

Thank you.
Regards,
Eva Kemp.

#21806 Copied

oslothomas

Participant

October 27, 2014 at 16:06

Hello Eva.
WHEN I updated to latest woo I got it, then I removed the update by going back to a backup point in wpengine.

Site slow, this is the main issue.

updating woo is needed also, but cannot be done without complications

Thomas

#21852 Copied

oslothomas

Participant

October 27, 2014 at 16:14

Document Complete Fully Loaded
Load Time First Byte Start Render Speed Index DOM Elements Time Requests Bytes In Time Requests Bytes In
First View 11.505s 8.801s 9.638s 10203 1214 11.505s 49 668 KB 12.106s 51 670 KB
Repeat View 1.433s 0.127s 1.358s 1446 1214 1.433s 4 15 KB 2.023s 4 15 KB

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oslothomas

Participant

October 27, 2014 at 16:15

http://www.webpagetest.org/result/141027_39_WAX/

#21860 Copied

Eva Kemp

Support staff

October 27, 2014 at 17:28

Hello,

We’ve already had such discussion on our forum.
We’ve improved our theme as much as we could. And we have already emphasized if someone of our customers has experience in development and has proposals concerning changes in the theme (we mean only specific changes in the code in particular files, rather than general phrases like “Reduce CSS File” etc), we are asking to declare them here or contact us via the contact form https://www.8theme.com/contact-us/
If the recommended changes are effective and reduce time load of the theme, you will receive financial compensation.

Thank you for understanding.
Regards,
Eva Kemp.

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