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Mobile phone version of the royal template does not work

This topic has 2 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

luis

Participant

May 13, 2019 at 04:10

Hi i have my royal template running for some time but it has come to my attention that when my customer navigate in my website through their mobile phones the buttons of the site do not work neither load properly pages.
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I was wondering if you could help me with it

#213730 Copied Theme version: royal

1 Answer

Rose Tyler

Support staff

May 13, 2019 at 07:10

Hello,

There is a js error on your site. Try to disable all the third-party plugins that do not come bundled with our theme, clear all cache and check how the site works on mobile. Enable plugins one by one to find out which one causes the error, then contact the support of that plugin.

Regards

#213731 Copied
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