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Woocommerce update - by Rodrigo - on WordPress WooCommerce support

This topic has 21 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

Rodrigo

Participant

May 30, 2019 at 14:28

Hellooo…in there any problem about last woocomerce update?
My site don’t shows wp bakery contents….I have activated under costruction plugin (private)
Looks like the problem begin with the last woocomerce update
Tks!!

Please, contact administrator
for this information.

#214642 Copied Theme version: 5.0.1

20 Answers

Rose Tyler

Support staff

May 30, 2019 at 15:01

Hello,

There should not be any errors with the latest version of WC.
Have you tried to disable all 3rd-party plugins? Have you cleared the cache?
Please provide screenshots of problems and URL.

Regards

#214644 Copied

Rodrigo

Participant

May 31, 2019 at 08:07

They are a lot of critical errors in home…(private)

Please contact administrator
for this information.

#214672 Copied

Rose Tyler

Support staff

May 31, 2019 at 08:15

Dear,

I asked about screenshots because on first sight all fine on your site – https://gyazo.com/3f1804444891a8cb97f908555f976afc
Please describe in more details what exactly doesn’t work correctly. You can use such screenshot maker as Lightshot https://prnt.sc/
Thanks in advance.

Regards

#214673 Copied

Rodrigo

Participant

May 31, 2019 at 08:56

In unknow window the content is hidden http://prntscr.com/nvrvzw

#214675 Copied

Rose Tyler

Support staff

May 31, 2019 at 08:59

Have you cleared all cache (using a plugin on site and from server side)?

Regards

#214676 Copied

Rodrigo

Participant

May 31, 2019 at 09:02

I have cleaned all cache of my cache plugin…Is it not enough?

#214677 Copied

Rodrigo

Participant

May 31, 2019 at 11:00

I haver restored the site many days ago…but it doesn’t work 🙁

#214683 Copied

Olga Barlow

Support staff

May 31, 2019 at 11:02

Hello,

1) We don’t see any problem with your site even in incognito mode https://gyazo.com/94c507de6d95fddb47a179396bff9bad
2) ASM Valora para WooCommerce plugin causes error http://prntscr.com/nvtrtz Contact plugin author to fix this.

Regards

#214684 Copied

Rodrigo

Participant

May 31, 2019 at 11:05

I don’t know what to do i see my site wrong and my hosting suport too, but you said that my site is Ok…the restores doesn’t works…an the provider of ASM Valora said that his pluigin is OK…nobody have a solution for me… and my site is down 🙁

#214686 Copied

Olga Barlow

Support staff

May 31, 2019 at 11:58

Hello,

1) Try to disable the cache plugin at all and check.
2) If plugin is ok then why do you get the error in console? It disappears once you disable plugin.I’m not telling you that plugin causes the main issue that you have but I’m sure about that error. You can disable plugin, clear cache and check.

Regards

#214695 Copied

Rodrigo

Participant

June 13, 2019 at 09:05

Hello again Olga..I have disabled courier plugin and I have only one error in console (private) Do you know what it means?

thanks!!!

Please contact administrator
for this information.

#215527 Copied

Olga Barlow

Support staff

June 13, 2019 at 12:44

Hello,

I don’t see this error on your site, only missing smile fonts error http://prntscr.com/o1bwoy
Have you sorted out?

Regards

#215547 Copied

Rodrigo

Participant

June 14, 2019 at 10:08

Hello…
I see the error in Home…
ErrorUtils caught an error: “Tried to listen to element of type click from Error: Cannot listen to an unde…”. Subsequent errors won’t be logged; see https://fburl.com/debugjs.

#215620 Copied

Olga Barlow

Support staff

June 14, 2019 at 10:38

Hello,

Sorry but maybe it’s you local browser problem. I don’t see any error message https://gyazo.com/72bc3f8dda5b145fa81012134673033d
1) Try to enable the default WP theme and check if you still have the error
2) Provide me screenshot or video when this error appears.

Regards

#215623 Copied

Rodrigo

Participant

June 14, 2019 at 11:04

Ok..may be is browser’s error. If you say that it’s ok…I trust you 😉

#215628 Copied

Olga Barlow

Support staff

June 14, 2019 at 12:03

Hello,

Yes, you can check the video I provided and from another PC.

Regards

#215635 Copied

Rodrigo

Participant

June 14, 2019 at 12:21

In another Pc and with another browser, the home say me the same in console:
ErrorUtils caught an error: “Tried to listen to element of type click from Error: Cannot listen to an unde…”. Subsequent errors won’t be logged; see https://fburl.com/debugjs.

Looks like something about Facebook 🙁

#215636 Copied

Olga Barlow

Support staff

June 14, 2019 at 13:37

Hello,

Yes, probably https://stackoverflow.com/questions/53279162/my-html-page-has-errorutils-caught-an-error-extried-to-listen-to-element but our theme does not include FB code.
Maybe you use some third-party plugins. Anyway, that message should not affect any options.

Regards

#215638 Copied

Rodrigo

Participant

June 24, 2019 at 09:11

Ok…so, It isn’t serious?

#216061 Copied

Olga Barlow

Support staff

June 24, 2019 at 10:10

Hello,

Don’t think that this is serious but we are not developers of the FB, so can’t guarantee. Contact FB support.

Regards

#216071 Copied
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