Why is there Google Ads on my website? - by ejder077

This topic has 9 replies, 2 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: ejder077
    ejder077
    Participant
    June 17, 2019 at 02:14

    Hi,

    May I ask why is there Google Ads on my website? Is it because I miss pressed something? How can I remove the Ads?

    https://ibb.co/LPsDD0N

    Thank you

    8 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 17, 2019 at 19:51

    Hello,

    Provide screenshot for better understanding. The previous one does not work.
    Anyway, our template does not include any Google Ads, if you see it on your site then probably it was implemented by one of the third-party plugins that you use or additional customization or your site was hacked.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    June 18, 2019 at 02:06

    Hi,

    Please see the image: https://prntscr.com/o35m25

    May I ask how can I check which third-party plugin created this ads?
    It is really important, please.

    Avatar: ejder077
    ejder077
    Participant
    June 18, 2019 at 04:01

    There are 3 now!!!!

    https://prntscr.com/o36fsh

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 18, 2019 at 10:02

    Hello,

    Check the widgets and code in the custom HTML widgets in the Prefooter, Footer, Copyrights areas http://prntscr.com/o3a864

    Regards

    Avatar: ejder077
    ejder077
    Participant
    June 18, 2019 at 11:08

    According to the screenshots, there are at least 4 areas that are inserted the code:

    https://ibb.co/PDbbLLF
    https://ibb.co/DrPD98s

    But I did not insert them, am I being hacked?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 18, 2019 at 11:12

    Hello,

    I don’t know, I’m not your site administrator. I’m just theme support staff and I’m sure that anybody of our support did not add that code and our theme also does not include that.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    June 18, 2019 at 12:01

    OK

    I will just delete it then, thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 18, 2019 at 12:21

    You are welcome!

    Regards

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