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Xstore templates - by Su Flo - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

Su Flo

Participant

June 17, 2019 at 08:59

We have a question in the private content area, hope you can assist…

Please, contact administrator
for this information.

#215703 Copied Theme version: Xstore WooCommerce version: 5.2.1

10 Answers

Olga Barlow

Support staff

June 18, 2019 at 12:51

Hello,

Do you want to do this for the live site or you develop the new one?

Regards

#215779 Copied

Su Flo

Participant

June 18, 2019 at 12:56

Hi OIga, for the live site please.

#215781 Copied

Olga Barlow

Support staff

June 18, 2019 at 17:21

Hello,

If you import the new version on the live site from XStore > Import Demos all the users will see the dev process. Is it ok for you? That version was built using Revolution slider only like one-page site and suitable for sites that do not have a lot of information.

I would suggest you to download the Import files from Downloads page https://www.8theme.com/downloads , extract the archive and find freelance folder inside. Import slider.zip archive at Revolution Slider > Import slider.
You may create the new home page with Blanc template and add the newly imported slider to page content. Edit the Slider and only once you finish editing switch to the new page and different type of the header.

Regards

#215790 Copied

Su Flo

Participant

June 19, 2019 at 09:02

Hi Olga,

Please contact administrator
for this information.

#215816 Copied

Su Flo

Participant

June 20, 2019 at 08:43

Dear Olga,

Please contact administrator
for this information.

#215868 Copied

Olga Barlow

Support staff

June 20, 2019 at 12:08

Hello,

1) Sorry but I don’t understand what link do you expect from our side?
If you want to import the Freelance version go to XStore > Import Demos > choose the Freelance demo and press import button. Keep in mind that you’ll get not just Freelance home page with slider but also other freelance demo options (logo, header type, colors, typography) if you want to import the home page only follow the steps described in the previous email (use manual import via Tools > Import > WordPress + Revolution slider > Import slider).

2) You’ll get the images after import of the revolution slider. To add any content to slide you need to edit Revolution slider https://www.themepunch.com/revslider-doc/slider-revolution-documentation/

Regards

#215881 Copied

tjuu

Participant

March 27, 2024 at 10:53

Good morning
I purchased the xstore theme. I installed the theme on a fresh wordpres

After the xstore update, I can’t enter the Theme optopns General. Probably something has updated in the theme How can I fix this ? I can share access to the dashboard and ftp

Please help me adjust the theme correctly

#388780 Copied

Rose Tyler

Support staff

March 27, 2024 at 12:07

Hello, Tjuu,

We appreciate your use of XStore and would like to assist you further with your inquiry. To facilitate a more detailed examination of the issue you are experiencing, we kindly request that you initiate a new discussion thread on our support forum. You can do so by visiting the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/

As the problem you mentioned does not appear to be present on our own site, a thorough review of your site’s settings is necessary. For this purpose, please provide us with temporary administrative access to your WordPress dashboard, as well as FTP credentials. This will enable us to diagnose and address the issue more effectively.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#388787 Copied

tjuu

Participant

March 27, 2024 at 12:46

Good morning
I’ve already solved the problem. I’ve restored copies on my hosting. I’ve imported a new template.
But I have two questions:
Can you check the settings of my current child theme and configure it correctly so that I don’t lose anything when updating xstore?
Due to the fact that I want to launch a clothing store in two languages: English and Polish, what is the best paid plugin to use?
I’d like to automatically translate the entire site into language as soon as possible Polish then set it as the default language Polish. Add a flag and sell in PLN
Can I ask for help in this matter?

Please contact administrator
for this information.

#388796 Copied

Rose Tyler

Support staff

March 27, 2024 at 15:07

Hello, Tjuu,

1/ We are currently experiencing difficulties with establishing an FTP connection. However, upon inspection through the administrative panel, we have not identified any custom code within your child theme. You can review the screenshot for reference here: https://prnt.sc/ZBPg2LebL6o.
Additionally, at first glance, it appears that there should be no issues following an update. Nonetheless, we recommend creating a backup as a precautionary measure https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

2/ WPML is a powerful plugin that we recommend for creating a multilingual website. It is compatible with XStore and will enable you to manage translations across multiple languages efficiently https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ . WPML also offers multi-currency functionality, which should cover your needs for both multilingualism and multi-currency support.
WPML offers robust support. For further information, you may find this article helpful: https://colorlib.com/wp/wordpress-multilingual-plugins/

Best Regards,
8Theme’s Team

#388809 Copied
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