This topic has 26 replies, 4 voices, and was last updated 5 years ago ago by Olga Barlow
Is it possible to change the image thumbnail proportions on the shop page for all products in a certain category? So be default products would use square proportioned thumbnails unless they were in category “X” and then they would use horizontal/landscape proportioned thumbnails? Thanks!
Hello,
No, unfortunately, there is no such option by default. Image size depends on WooCommerce settings (Appearance > Customize > WooCommerce > Product Images) and you can apply image size only for all the products on grid/list.
I would suggest you to edit product images and make them the right size before uploading them to WP media for the products. Then you can just disable crop option for the product grid and show images with proportions you uploaded.
Regards
I want to know how to place the testimonial-author below the testimonial-info in the widget slider. I see i can edit the woothemes-testimonials-template.php file in the et-core-plugin but that will get overwritten on update. Any other way to move the author info below the testimonila text? Thanks!
Hello,
Try to add the following code to Theme Options > Custom CSS
.testimonials-slider .testimonial-slider-item {
display: flex;
flex-direction: column-reverse;
}
Regards
Thank you.
I’m getting a ton of errors after the latest theme update on a Post Grid that shows etheme_portfolio posts.
see here: https://www.betsylewin.com/books/collaborations-with-ted-lewin/
here is a very similar site that I haven’t updated yet: https://www.tedlewin.com/books/collaborations-with-betsy-lewin/
The errors occur when the Post Grid element is set to show “etheme_portfolio” posts. Setting it to show other post types doesn’t cause errors. I tested using the parent Xstore theme and still experience errors. There were no errors using the default WP 2019 theme.
Please help. Thanks!
Hello,
1) What version of the XStotre theme did you use before? What version of XStore Core plugin do you use? Have you also updated it to latest version 1.2.4?
2) What version of WPBakery page builder do you use?
3) Have you set the portfolio page in Theme Options > Portfolio > Portfolio page?
4) If all the plugins are up to date but you still have the error then provide me WP Dashboard and FTP access to check problem in more details.
5) What error do you get while trying to create the new topic https://gyazo.com/a600dce89e26e20d84e54cb40f148e9d ?
Regards
1.What version of the XStotre theme did you use before? What version of XStore Core plugin do you use? Have you also updated it to latest version 1.2.4?
I’m not exactly sure which version of the XStore theme i was using before but everything had been updated in the past 30 days.
XStore Core plugin is now Version 1.2.4
2. What version of WPBakery page builder do you use?
WPBakery is now Version 5.5.5
3. Have you set the portfolio page in Theme Options > Portfolio > Portfolio page?
Yes. Page = “Books”
4. If all the plugins are up to date but you still have the error then provide me WP Dashboard and FTP access to check problem in more details.
See private content area
5) What error do you get while trying to create the new topic https://gyazo.com/a600dce89e26e20d84e54cb40f148e9d ?
ah, i was trying to “Submit New Topic” from this page https://www.8theme.com/account/
I didn’t see the the link on the page you sent.
How can i get an email notification when you reply?
Thanks!
Hello,
We did not get any WP credentials to our email.
Update WPBakery page builder to 6.0.5 version, 5.5.5 – is out of date. The latest version of plugins you can find here https://www.8theme.com/downloads
Provide Dashboard access if plugin update does not help.
Regards
Updating WPBakery page builder did it. Thanks!
Hello,
You are welcome!
Regards
The default body text styles i set in the Xstore theme options keep getting overwritten after i update the theme version.
I’ve set the body font size to be 22px but it is getting overwritten by “font-size: 1.14rem;” in the theme’s stylesheet. Line height is still set by Xstore theme options.
How can we fix this?
Hi,
Please send:
– Screenshot of issues
– Admin info (wp-admin URL, username, password)
I will check this problem for you.
Regards,
Hung PD
See login info and screenshots of before the latest update, after the update and my theme option settings.
https://www.chrisonealdesign.com/wp-content/uploads/2019/10/f-before-the-update.png
https://www.chrisonealdesign.com/wp-content/uploads/2019/10/f-after-the-update.png
https://www.floramye.com/wp-content/uploads/2019/10/f-theme-settings.png
Please email me when you’ve responded as well: chris@chrisonealdesign.com
Thank you
Hi,
It seems a bug. I passed this case to developer, she will check it today.
Thank you for your patience
Regards,
Hung PD
Ok. Please keep me posted by emailing me at chris@chrisonealdesign.com when you have any updates.
In the meantime i’ve put in some temporary !important style overrides.
.page-wrapper p {
font-size: 22px !important;
}
.single-product .product-information .price {
font-size: 26px !important;
}
Hello,
Sorry for the delay in answering and for the inconvenience.
This problem is in our list of tasks. It will be fixed in the next update of the theme, please follow our changelog https://xstore.8theme.com/update-history/
I am glad that you found the workaround via CSS.
Let us know if you need any other assistance.
Regards
Ok. Please keep me posted as the CSS workaround is not ideal.
Thanks,
Chris
Hello,
The new update will be available tomorrow.
Regards
I see that you’ve added the new Paragraph font-size (px) in Theme Styles which seems to work for setting font sizes however now the P Line heights are getting overwritten.
p {
margin-bottom: 1.43rem;
line-height: 1.6;
I noticed this on 3 of the sites i’ve updated today.
Why not let the default P styles be set by the Body Font theme options?
Please let me know when this is fixed. Thanks!
Hello,
We don’t want to merge the paragraph font-size and line-height with the body styles because paragraph font-size is larger than body font-size by default. So, we created a separate option for paragraph font-size. We left the default line-height – 1.6 because it’s optimal line-height for the text no matter what font-size user will use. In your case paragraph line-height is 28.8px, at the same time you set the body line-height 30px, it’s not a very big difference.
Regards
Thats not true. At 1.6 i now have the following
font-size: 22px;
line-height: 35.2px;
This is too much line spacing for our design.
Having a theme that overwrites it’s own custom styles doesn’t make any sense to me. When will this be fixed?
Hello,
Ok. We’ll add the option to manage paragraph line-height in next theme update. Meanwhile you can temporary change it using custom CSS.
Regards
Was the font sizing fixed in the most recent update? If so where is it?
Hello,
Paragraph line-height option was added in 6.2.1 version of the theme (Theme Options > Typography > Content > http://prntscr.com/pzxh4j, read more – https://xstore.8theme.com/update-history/
Regards
Thanks.
How do I set the Add To Cart buttons on the individual product pages to match the styling of the rest of the buttons on my site?
See how the button here is rounded and includes an icon?
https://www.floramye.com/product/calming-cbd-body-creme/
This doesn’t match what I’ve set in Theme options > Styling > Dark buttons as described here: https://www.8theme.com/topic/product-page-shop-page-lost-all-styles/#post-223467
Thanks
Hello,
To remove border-radius just set it to 0 in Theme Options http://prntscr.com/q8ssr3
If you want to remove icon add the following code to Theme Options > Custom CSS because we don’t have option for this
.single_add_to_cart_button:before {
display: none;
}
Regards
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