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PROBLEMS CHANGE DEMO ROYAL - by nica14 - on WordPress WooCommerce support

This topic has 16 replies, 6 voices, and was last updated 10 years ago ago by Robert Hall

nica14

Participant

October 27, 2014 at 11:50

hi, yesterday i bought this theme but i have some problems. I can’t change the examples demo in THEME OPTIONS / import-export. Solutions please?. Thanx!!

#21794 Copied

15 Answers

Eva Kemp

Support staff

October 27, 2014 at 12:18

Hello,

Are you getting any errors?
Please describe your problem with more details.
Also please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#21800 Copied

singleframe

Participant

October 27, 2014 at 12:59

I’m having the same issues.

Following your videos and documentation, the installation went very smoothly. But I am unable to use any of the predefined templates. No errors just nothing happens.

I only want to be able to use the interiors template.

Please, contact administrator
for this information.

#21809 Copied

Robert Hall

Support staff

October 27, 2014 at 16:05

Hello,

You have disabled allow_url_fopen. Ask your hosting to enable it.
Also you need to increase the values of upload_max_filesize and post_max_size.

Regards,
Robert Hall.

#21851 Copied

singleframe

Participant

October 27, 2014 at 18:23

Hi Robert,

That fixed the issues for me thanks.

One other thing how do I activate all the plugins. I’ve entered my Envato purchase code but its not working, do you have purchase codes for the individual plugins?

Steve

#21919 Copied

Eva Kemp

Support staff

October 27, 2014 at 19:05

Hello,

What plugins are you unable to activate? The required plugins are suggested in wp-admin panel.

Thank you.
Regards,
Eva Kemp.

#21932 Copied

singleframe

Participant

October 27, 2014 at 20:43

Hi Eva,

These are the messages I’m getting:

Howdy! Please activate your copy of the Ultimate Addons for Visual Composer to receive automatic updates & get premium support.

Hola! Please activate your copy of Visual Composer to receive automatic updates.

Thanks
Steve

#21943 Copied

Robert Hall

Support staff

October 27, 2014 at 22:16

Hello,

This plugins work fine without activation and you can always get actual version if you want directly from us. Just ask and we’ll send you current version. The option with registering of these plugins has been already added to plugin and this only allow you to get automatic updates and support for this plugin directly from author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from author. This is how it works for all themes on Themeforest and not only in our case.

Regards,
Robert Hall.

#21948 Copied

nica14

Participant

October 28, 2014 at 10:42

hello, continuous unable to change the model template. Please can you tell me what should I do? Thank you!!

#21991 Copied

Tillimilli

Participant

October 28, 2014 at 11:22

Hi,

same here. I first activated the royal demo. Now i like to have the Minimal theme: https://www.8theme.com/demo/royal/?page_id=16251&et_styles=0-5-0-2-0-3
But its not working if i change style…
I already allowed allow_url_fopen..
so what to do?

Please, contact administrator
for this information.

#21994 Copied

Eva Kemp

Support staff

October 28, 2014 at 14:51

Hello @nica14,

Please check if allow_url_fopen is enabled at your host. Also ask your hosting provider to increase the values for upload_max_filesize and post_max_size functions. Check what php version is used. It shouldn’t be less than 5.3 version.

Regards,
Eva Kemp.

#22038 Copied

Eva Kemp

Support staff

October 28, 2014 at 15:27

Hello @Tillimilli,

Are you unable to install template variant?
Please check what php version is used on a server at your hosting provider. Also ask them to increase upload_max_filesize, post_max_size and memory_limit functions.

Thank you.
Regards,
Eva Kemp.

#22044 Copied

nica14

Participant

October 28, 2014 at 15:33

Now everything is correct!!

But I want to know a few things:
1. The demo has scroll function?
2. Has the WPML plugin or should I buy it?

Thank you 🙂

#22045 Copied

Eva Kemp

Support staff

October 28, 2014 at 16:04

Hello @nica14,

1. Could you please clarify your question with more details?
2. You need buy WPML plugin yourself.

Regards,
Eva Kemp.

#22056 Copied

Melvin

Participant

October 31, 2014 at 15:02

Hi,

I have the same problem. Could you help me to fix this.

kind regards,
Melvin

Please, contact administrator
for this information.

#22692 Copied

Robert Hall

Support staff

October 31, 2014 at 15:38

Hello Melvin,

Please check if allow_url_fopen is enabled at your host. Also ask your hosting provider to increase the values for upload_max_filesize and post_max_size functions. Check what php version is used. It shouldn’t be less than 5.3 version.

Regards,
Robert Hall.

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