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Slow mobile store. - by Álvaro P. - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

Álvaro P.

Participant

August 20, 2019 at 16:37

Check private content area…

Please, contact administrator
for this information.

#219562 Copied Theme version: the latest

7 Answers

Olga Barlow

Support staff

August 20, 2019 at 16:41

Hello,

We’d love to help you optimize your site but that is outside the scope of our support. I can give you just the main tips but every site is individual.
General site speed depends on many factors. Below you’ll find the main of them

1) Plugins. When you have multiple plugins installed and activated on your site, it can slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use. The more plugins you use, the slower it will be.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, a very good plugin is WP Rocket, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– tinypng.com
– Compressor.io
– Kraken.io
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin

4) Server/Hosting.
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

In case you need professional help with site optimization you may contact WPKraken team, we don’t have optimization experts because that is outside the scope of our support.

Regards

#219564 Copied

Álvaro P.

Participant

August 20, 2019 at 17:31

How do I disable the Lazy Load from the main menu?

#219568 Copied

Rose Tyler

Support staff

August 21, 2019 at 07:54

Theme Options > Menu > Menu options > Smart menu > Off.

Regards

#219592 Copied

Álvaro P.

Participant

August 21, 2019 at 12:59

no work the menu continues to load after the entire page is loaded (the last one)

#219622 Copied

Rose Tyler

Support staff

August 21, 2019 at 13:06

Have you cleared all cache?

Regards

#219624 Copied

Álvaro P.

Participant

August 23, 2019 at 03:04

yes

#219782 Copied

Rose Tyler

Support staff

August 23, 2019 at 08:05

Hello,

Please provide temporary wp-admin access.

Regards

#219807 Copied
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