Return to previous page

WordPress error after updating xStore core

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

Darko Kuzmanovic

Participant

August 23, 2019 at 12:07

I can’t access my website, also I can’t update a theme. It gives me an error. It says it’s a theme related.

Yesterday I’ve changed CSS for some pages, this is ticket URL https://www.8theme.com/topic/changing-hyperlink-and-product-price-color/#post-219814

Please, contact administrator
for this information.

#219871 Copied Theme version: 5.5.2 WooCommerce version: 3.7.0

3 Answers

Rose Tyler

Support staff

August 23, 2019 at 12:29

Hello,

If you got that error it means you updated the XStore core plugin but did not update theme. Before every core plugin update, we would recommend you to check the changelog https://xstore.8theme.com/update-history/ and you’ll find that you need to update not just XStore core plugin but XStore theme first. Any core plugin update requires the theme update to the latest version before the plugin update.
So, update your theme to version 5.6 first https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and after that proceed with the XStore core plugin update.
If you need our assistance, provide FTP access.

Regards

#219875 Copied

Darko Kuzmanovic

Participant

August 23, 2019 at 12:41

Thanks. I’ve deactivated XStore core plugin and updated a theme. Afterward, I’ve activated the plugin again. All is working now. Thank you Rose.

#219879 Copied

Rose Tyler

Support staff

August 23, 2019 at 12:43

I am glad that you sorted out.
Have a nice day.

Regards

#219880 Copied
Viewing 4 results - 1 through 4 (of 4 total)