In the shop page, the product pictures not upload

This topic has 6 replies, 3 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

  • Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 14:40

    Hi in the shop page the pictures of products not upload when change page. You need to refresh the page.

    Screenshot link with the issue :
    https://prnt.sc/p1qbia

    Screenshot link after reloading the page :
    https://prnt.sc/p1qc1r

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2019 at 14:48

    Hello,

    Please check if the problem persist when a default theme (Storefront) activated on your site.
    Try to disable all 3-rd party plugins and check one more time.
    Let us know results.

    Regards

    Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 16:15

    I disable all 3-rd party plugins but is still the same problem.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 4, 2019 at 16:33

    Hello,

    No, you did not because in that case you would know that problem was caused by Jetpack plugin, by Image lazy load option of that plugin https://prnt.sc/p1s7tg

    Regards

    Avatar: Petroulias_Vasileios
    Petroulias Vasileios
    Participant
    September 4, 2019 at 16:46

    Thank you! now it works fine.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 4, 2019 at 21:45

    Hello,

    You are welcome.

    Regards

  • Viewing 6 results - 1 through 6 (of 6 total)

The issue related to '‘In the shop page, the product pictures not upload’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.