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Experiencing issues on mobile - by ckeefer

This topic has 6 replies, 3 voices, and was last updated 10 years ago ago by Olga Barlow

ckeefer

Participant

October 28, 2014 at 19:56

Testing http://www.greatdisplaycompany.com on iPhone.
Add product to shopping cart > message displays that product added to shopping cart > go to view cart > cart is empty

Sometimes it briefly displays item in cart then goes to Your cart is currently empty. message.

(note: works well on iPad)

Please, contact administrator
for this information.

#22106 Copied

5 Answers

Eva Kemp

Support staff

October 28, 2014 at 21:04

Hello,

I’ve just checked your cart with responsive design and products are displayed there successfully.
Are specific products not shown or all products?

Thank you.
Regards,
Eva Kemp.

#22121 Copied

ckeefer

Participant

November 5, 2014 at 15:31

I agree, products do display on the site, however, if I go to “view cart” from the recently added items (found by selecting “shopping cart” under the search box in the header) – the shopping cart is empty every time. The product I am testing is the Revolution Display 48.

#23311 Copied

Eva Kemp

Support staff

November 5, 2014 at 21:05

Hello,

Sorry, but we aren’t experiencing the issue on the Cart page:

Could you please show a screenshot?

Thank you.
Regards,
Eva Kemp.

#23394 Copied

ckeefer

Participant

November 5, 2014 at 22:28

http://www.ripplefxs.com/issue99.png

#23402 Copied

Olga Barlow

Support staff

November 6, 2014 at 15:07

Hello,
1 screenshot – could you, please, explain in details what is wrong with adding to cart?
2, 5 – problem caused by your custom css styles. We have fixed.
3 – fixed
4 – we did not face this issue on your site

Regards,
Olga Barlow

#23501 Copied
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