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Not able to install theme - by larry - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Olga Barlow

  • Avatar: larry
    larry
    Participant
    September 18, 2019 at 16:59

    I am trying to install a theme from multipurpose theme,i was able to install all the plugins but the content did not install it just keep rolling for almost a day.
    please kindly help me out.

    #221621 Copied Theme version: 8
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 18, 2019 at 17:17

    Hello,

    Provide us with Dashboard and FTP access to your site to check and help you.

    Regards

    #221623 Copied
    Avatar: larry
    larry
    Participant
    September 18, 2019 at 18:15

    Am still trying to do it on my localhost, not yet on the server.

    #221630 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 18, 2019 at 22:33

    Hello,

    We can’t tell you what is the reason of the problem if we can’t check the files, error log and other settings. Would be glad to have any supernatural abilities, but unfortunately 😉 So, could you move the site to live hosting and provide access?

    Regards

    #221634 Copied
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