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Required plugins (Revolution Slider)not activating

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

Omar Arabian

Participant

September 23, 2019 at 19:02

Hi,
For some reason, I’m unable to install and activate the recommended plugin ‘Revolution Slider’.
When I try to activate the above plugin, an error message appears:

Plugin could not be activated because it triggered a fatal error.

Fatal error: Uncaught Error: [] operator not supported for strings in /var/www/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /var/www/wp-content/plugins/revslider/admin/revslider-admin.class.php(450): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ”, Array, NULL) #1 /var/www/wp-content/plugins/revslider/admin/revslider-admin.class.php(72): RevSliderAdmin->addSliderMetaBox() #2 /var/www/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /var/www/wp-content/plugins/revslider/revslider.php(163): RevSliderAdmin->__construct(‘/var/www/wp-con…’) #4 /var/www/wp-admin/includes/plugin.php(2141): include(‘/var/www/wp-con…’) #5 /var/www/wp-admin/plugins.php(175): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /var/www/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71

I’ve used this plugin in the past, but after the Xstore theme update, the revolution slider disappeared.

Please help.

Kind Regards

#221913 Copied Theme version: XStore 6.1

3 Answers

Olga Barlow

Support staff

September 23, 2019 at 19:05

Hello,

What version of the PHP do you use and what version of the Revolution slider are you trying to activate?
Provide us with Dashboard and FTP access to your site to check.

Regards

#221914 Copied

Omar Arabian

Participant

September 24, 2019 at 16:14

Hi,

The PHP version I’m using is 7.2. The required version info is not visible, so I’m assuming the latest version of Revolution Slider is recommended for the XStore theme.

Kind Regards

Please contact administrator
for this information.

#221961 Copied

Olga Barlow

Support staff

September 24, 2019 at 16:18

Hello,

You are trying to activate out of date version of the Revolution slider http://prntscr.com/paderp
Remove plugin, go to Appearance > Install plugin > Install Revolution slider again to get the latest version and let me know if you still have any errors after that.

Regards

#221963 Copied
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