Add to cart button missing - by Skulls - on WordPress WooCommerce support

This topic has 10 replies, 4 voices, and was last updated 10 years ago ago by Robert Hall

  • Avatar: Skulls
    Skulls
    Participant
    October 30, 2014 at 05:57

    Hi, I’m having issues trying to get the add to cart button to appear. Thanks.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 30, 2014 at 14:34

    Hello,

    We’re unable to view the product link you provided as its access is restricted.
    Please open it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Skulls
    Skulls
    Participant
    November 4, 2014 at 08:15

    Hi Eva,

    Please see private content. Thanks.

    Please, contact administrator
    for this information.
    Avatar: stan
    Stan Russell
    Participant
    November 4, 2014 at 09:05

    Hello,
    this problem is caused by one of yours third-party plugins. We have temporary disabled all unsupported plugins on your site and ‘Add to cart’ button appear. Please disable all third-party plugins, check your site, then enable them one by one to find which one is causing problem.

    Regards,
    Stan Russell.

    Avatar: Skulls
    Skulls
    Participant
    November 6, 2014 at 06:47

    Hi Stan,

    Thanks. We will take a look at it.

    Avatar: stan
    Stan Russell
    Participant
    November 6, 2014 at 08:28

    Hello,

    You are welcome.

    Regards,
    Stan Russell.

    Avatar: Skulls
    Skulls
    Participant
    November 6, 2014 at 10:05

    Hi Stan,

    I just logged in to take a look and it isn’t there. Can you please tell me which plugin was deactivated? thanks.

    Avatar: stan
    Stan Russell
    Participant
    November 6, 2014 at 10:58

    Hello,

    we have tested you site and found that problem was caused by ‘W3 Total Cache’ plugin. It is now disabled.

    Regards,
    Stan Russell

    Avatar: Skulls
    Skulls
    Participant
    November 7, 2014 at 04:38

    Thank you Stan!

    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 7, 2014 at 08:11

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

  • Viewing 10 results - 1 through 10 (of 10 total)

The issue related to '‘add to cart button missing’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.