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Product images do not load when filters/pagination is applied

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Olga Barlow

Kamran Akram

Participant

November 5, 2019 at 19:33

Hi,
I’m facing an issue in image loading.

To reproduce it, go to any category with some products, apply a filter (e.g size), it applies and show the filtered products but images of products do not load at all. Same issue with products pagination.

On the product’s detail page, the images take a lot of time to load.

Also, sometimes the slider image on homepage does not show up and it looks like a blank space.

Thanks.

Please, contact administrator
for this information.

#224377 Copied Theme version: 4.1 WooCommerce version: 3.8.0

3 Answers

Olga Barlow

Support staff

November 5, 2019 at 21:57

Hello,

Do you use Jetpack plugin? Go to plugin settings and disable lazy loading for the images.

Regards

#224394 Copied

Kamran Akram

Participant

November 5, 2019 at 22:46

Its fixed by disabling lazy loading of images.

Thanks.

#224398 Copied

Olga Barlow

Support staff

November 6, 2019 at 07:45

Hello,

Ok. Keep this option disabled to avoid problem. If you need to optimize images you can use Tinypng service, it’s a very good way to optimise images.

Regards

#224413 Copied
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