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Logo is not updating - by Degreeck - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 5 years, 1 months ago ago by Rose Tyler

  • Avatar: Degreeck
    Degreeck
    Participant
    November 7, 2019 at 17:04

    Hi, I have a new logo which I want to use on my website. I removed the old logo, but now my new logo doesn’t want to update. I really do not understand why this is happening. Can you please have a look at this for me, it is quite urgent as this is the brand identity.

    Please, contact administrator
    for this information.
    #224554 Copied Theme version: 6.0.1 WooCommerce version: 3.8.0
    4 Answers
    Avatar: Degreeck
    Degreeck
    Participant
    November 7, 2019 at 17:06

    In case you need cpanel access

    Please contact administrator
    for this information.
    #224555 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 7, 2019 at 18:47

    Hello,

    I’ve selected the logo in settings. Looks like it works fine. Please, clear cache and check.
    Let us know if you need any further assistance.

    Regards

    #224565 Copied
    Avatar: Degreeck
    Degreeck
    Participant
    November 8, 2019 at 08:53

    Hi Rose, thanks. I don’t know why it did that yesterday. I use various browsers (obviously) and some just for testing, so the cache in those browsers are set to always clear. I must’ve done something wrong on my end.

    #224608 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2019 at 15:59

    Hello,

    You’re welcome!
    Is there anything else I can help you with?

    Regards

    #224625 Copied
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