Padding and header - by ejder077 - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 5 years ago ago by Rose Tyler

  • Avatar: ejder077
    ejder077
    Participant
    November 9, 2019 at 15:51

    Hi,

    2. I set a 25px for padding for a long time (https://ibb.co/ZGPQpFz), but there is no change. I have cleared the cache. https://ibb.co/Pr5N7NK
    https://cyberwebhk.com/%e9%a0%85%e7%9b%ae%e5%8f%83%e8%80%83/

    3. The header is not sticking the top in phone version, this happens on 2 of my computers and 2 of my phones. This does not happen on computers.
    https://ibb.co/vLY7jSY

    Thank you

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2019 at 16:00

    Hello,

    1) Here it is http://prntscr.com/punael Try to change the 25px to 50px and you will see a difference.
    2) Provide temporary wp-admin access, please.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 10, 2019 at 05:14

    Referring to question 1.

    I don’t get it. The padding between these 2 images is also 25 px. (https://ibb.co/vHLwSLp). Why the gap between these 2 images (https://ibb.co/vHLwSLp) is big but the other 2 is small? (https://ibb.co/YbWpDb0)

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2019 at 08:24

    Hello,

    Please see screenshots http://prntscr.com/puvj24 http://prntscr.com/puvj6x There is a default padding-top for column inner.
    You can change it via design options on columns and set the desired gap for row.

    Inspect code using inspector tools. Open a web page in Google Chrome. Either:
    -Select the Chrome menu at the top-right of your browser window, then select Tools > Developer Tools.
    -Right-click on any page element and select Inspect Element.
    The DevTools window will open at the bottom of your Chrome browser.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 10, 2019 at 08:47

    OK

    Referring to question 2, please check the login details

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2019 at 09:15

    Hello,

    I’ve checked your site on computer and mobile, and do not see the problem with the fixed header. Please clear browser cache and check one more time. Let me know if this has been solved.

    Regards

    Avatar: ejder077
    ejder077
    Participant
    November 10, 2019 at 10:55

    What can I say…..It just happens on my devices

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2019 at 13:09

    Hello,

    I suppose it is a cache of your browser. Try to check via an incognito window.

    Regards

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