Shop sidebar - by Mackenzy - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

  • Avatar: Mackenzy
    Mackenzy
    Participant
    October 30, 2014 at 18:18

    Hi there,

    I have used a sidebar in the shop page (on the left), but now I want to change the content of that sidebar to another widget, but this does not work. It does work on other pages. Any idea how this can be changed?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 30, 2014 at 19:24

    Hello,

    Please provide us with link to the page and wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Mackenzy
    Mackenzy
    Participant
    October 31, 2014 at 09:32

    Please find details below.

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 31, 2014 at 10:03

    Hello,

    I’ve checked your site and added widget Calendar into Shop Sidebar Appearance->Widgets. It’s works fine.

    Regards,
    Robert Hall.

    Avatar: Mackenzy
    Mackenzy
    Participant
    October 31, 2014 at 10:19

    Hello,
    The widget is not the problem, the shop page does not accept another widget. Can you please chekc that page to see if anything is wrong?

    Thanks,
    Mackenzy

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 31, 2014 at 10:43

    Shop page works with another widget. Please look here: http://prntscr.com/51jm66

    Regards,
    Robert Hall.

    Avatar: Mackenzy
    Mackenzy
    Participant
    October 31, 2014 at 10:53

    Where did you put that widget Robert? I cannot find it in WP, nor on the page.

    in the shop page I have only defined this: http://ge.tt/36iqiE32/v/0?c

    But the “shop sidebar” widget does not want to be replaced on that page.

    Thanks,
    Mackenzy

    Avatar: Robert Hall
    Robert Hall
    Support staff
    October 31, 2014 at 11:06

    Hello,

    Navigate to Appearance->Widgets->Shop Sidebar and drag widgets that you want to see there.
    Look at screenshot: http://prntscr.com/51jr35

    Regards,
    Robert Hall.

    Avatar: Mackenzy
    Mackenzy
    Participant
    October 31, 2014 at 11:22

    Hi,

    something is not right here (!)

    The widget looks like this: http://ge.tt/10pknE32/v/0?c

    The page looks like this: http://ge.tt/4ecqnE32/v/0?c

    How is that possible? The test-area is no longer in the widget, yet it is displayed. This is worrying.

    Also, the problem with the shop page is not addressed: I cannot REPLACE this widget on the shop page. Could you please look at this?

    Thanks,
    Mackenzy

    Avatar: Eva
    Eva Kemp
    Support staff
    October 31, 2014 at 13:05

    Hello,

    I’ve just re-added Woocommerce Products widget into Shop sidebar and it has appeared as you created it.
    Please check.

    Thank you.
    Regards,
    Eva Kemp.

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The issue related to '‘Shop sidebar’' has been successfully resolved, and the topic is now closed for further responses

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