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Some code not rendering - by lemc1414 - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 5 years ago ago by Rose Tyler

lemc1414

Participant

November 27, 2019 at 17:52

Hi, I am seeing some code on my front end page. [/pl_text]
[/pl_col]
[/pl_row]

I am supposing it shouldn’t look like that. https://michaelwiltse.com/michael-wiltse-acupuncturist-new-york/
How can this be fixed?

#225791 Copied Theme version: Latest version 6.2.2 / Core plugin 1.5.2

5 Answers

John Holden

Support staff

November 28, 2019 at 05:21

Hi,

Please send:

– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#225816 Copied

lemc1414

Participant

November 28, 2019 at 17:30

Sent

Please contact administrator
for this information.

#225855 Copied

Rose Tyler

Support staff

November 29, 2019 at 08:58

Hello,

Click on Edit page http://prntscr.com/q3p7ub and you will be able to delete mentioned unexpected tags http://prntscr.com/q3p88r
Please note that we provide support for XStore theme, but your question relates to code which comes from PageLayer plugin. I would recommend you to contact support of the plugin next time.
Here is a list of plugins which comes bundled with our theme – https://www.8theme.com/documentation/xstore/plugins/included-plugins/
Sorry, but we don’t give a guaranty for full theme compatibility with all 3-rd party plugins.

Regards

#225881 Copied

lemc1414

Participant

November 29, 2019 at 18:13

Hello. Thanks for the answer. I thought page layer came with xstore theme. I will install it. But I was wondering if that code is part of the theme. Or where did it came from.

#225953 Copied
Rose Tyler

Support staff

November 30, 2019 at 08:51
Hello,

WPBakery Page Builder comes bundled with our theme and we recommend to use this plugin to edit pages – https://www.8theme.com/documentation/xstore/plugins/wpbakery-page-builder/
The next code
```
[/pl_text]
[/pl_col]
[/pl_row]
```
is not a part of the theme and comes from PageLayer, which is an additional plugin.
Let us know if you need any other assistance.

Regards
#225962 Copied
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