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The images are only displayed on my site

This topic has 6 replies, 3 voices, and was last updated 4 years, 11 months ago ago by John Holden

jimmy-17

Participant

December 2, 2019 at 13:43

Hello, I notice that the product images do not appear in the shop page.
Could you correct that? Please, thank you.

See screenshot:

https://drive.google.com/file/d/1R_u_pleKMOZsGfuNLOa4uj9YREPBM_W6/view?usp=sharing

Please, contact administrator
for this information.

#226075 Copied Theme version: 6.2.3

5 Answers

Olga Barlow

Support staff

December 2, 2019 at 16:46

Hello,

Looks that shop thumbnails images are missing http://prntscr.com/q54e47
Try to regenerate thumbnails. Actually, your site (backend and frontend) is so slow for us that we can’t even open single product or product categories from backend. You keep enabled 89 plugins, OMG. Check the plugins list and disable those you don’t really use, hope you know that every additional plugin slows down site and takes server resources.

Regards

#226090 Copied

jimmy-17

Participant

December 3, 2019 at 13:21

Hello, I deleted the useless plugins but the problem of displaying images persists. This problem is due to the fact that my web server is not powerful enough or the images are poorly sized? Could you import an image to check and give me your opinion? Please, thank you.

#226148 Copied

Olga Barlow

Support staff

December 3, 2019 at 17:18

Hello,

Point is that file exists in that folder, for example, http://prntscr.com/q5nsri
So, contact your hosting provider to find out why it displays 404 for the files.
Also, one of your plugins causes fatal error http://prntscr.com/q5nyh9
Contact plugin author.

Regards

#226166 Copied

jimmy-17

Participant

December 4, 2019 at 21:58

Ok thank you!

#226266 Copied

John Holden

Support staff

December 5, 2019 at 05:22

Hi,

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/xstore-responsive-woocommerce-theme/reviews/15780546

Your feedback is the motivation to improve our work and services.

Regards,
Hung PD

#226271 Copied
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