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After updating the version, the settings view disappears

This topic has 8 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Rose Tyler

area7567

Participant

December 14, 2019 at 08:00

After updating the version, the settings view disappears?
Please refer to the link
https://prnt.sc/qanzb3
thank you！

Please, contact administrator
for this information.

#226791 Copied Theme version: v.6.2.5 WooCommerce version: 3.8.1

7 Answers
Rose Tyler

Support staff

December 14, 2019 at 11:55
Hello,

1) Try to disable all third-party plugins, that do not come bundled with our theme, and check how it works then.
2) Please use this custom CSS code as a temporary solution:
```
.stock.step-1 {
    color: #222;
}
```
Color of “Out of stock” text will be fixed in the next update of the theme, then you will be able to delete the mentioned custom code.
3) Looks like the problem is caused by Optimizer plugin which change
padding: 0.79em 1.2em 0.79em calc(1.2em + 25px); to padding: 0.79em 1.2em 0.79em calc(1.2em+25px); http://prntscr.com/qapslw so paddings for woocommerce-info message do not work correctly.
Try to disable the plugin and check. If you want to use the plugin, contact the support of it, or add the next custom CSS as a workaround:
```
.woocommerce-message, .woocommerce-error, .woocommerce-info, .dokan-info, .dokan-error, .dokan-alert, .dokan-alert-success, .mc4wp-alert {
    padding: 0.79em 1.2em 0.79em 3.3em;
}
```
Regards
#226808 Copied
area7567

Participant

December 14, 2019 at 13:26

Thank you for your team’s support and help, although some issues have not been resolved. Another problem is that after the theme is updated, my original Tab plugin cannot be displayed.

Please contact administrator
for this information.

#226814 Copied

Rose Tyler

Support staff

December 14, 2019 at 14:11

We don’t give a guaranty for full theme compatibility with all 3-rd party plugins.
Please provide URL of the page which should display the mentioned tab + temporary FTP access, we will check what can be done to help you.

Regards

#226819 Copied

area7567

Participant

December 31, 2019 at 12:10

Hello, the same problem, after the update, I found that the color of some places is irregular.

Please contact administrator
for this information.

#227621 Copied
John Holden

Support staff

January 2, 2020 at 06:04
Hi,

We wish you a happy new year!

Please use this custom CSS code as a temporary solution:
```
.stock.step-1,
.stock.step-3 {
    color: #888888 !important;
}
```
Regards,
Hung PD
#227631 Copied
area7567

Participant

January 3, 2020 at 10:18

Thank you very much for your answer. I bought “Support” again. I really like your service.

#227698 Copied

Rose Tyler

Support staff

January 3, 2020 at 11:20

Thank you very much for choosing our theme and for your kind words!

Regards

#227707 Copied
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