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Woocommerce Remove Item from cart not working

This topic has 10 replies, 2 voices, and was last updated 10 years ago ago by Robert Hall

ycauquil

Participant

October 31, 2014 at 15:32

Hi,

I’m using Royal Theme 1.3 with Woocommerce 2.2.8.
Everything is good except one thing : All the buttons “Remove item from cart” or the “X” in the cart just don’t work.

Thanks for giving me some advice,

Regards

#22694 Copied

9 Answers

Robert Hall

Support staff

October 31, 2014 at 15:43

Hello,

First, please update your theme to the latest version 1.4.
If problem will not solved then please provide us with wp-admin and FTP credentials in Private Content.
Here is video tutorial how to update theme:
http://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#22697 Copied

ycauquil

Participant

November 3, 2014 at 14:59

Thanks for your answer, I updated the theme but unfortunately it didn’t work.

Here are the ftp and WP-admin :

Regards

Please, contact administrator
for this information.

#22947 Copied

Robert Hall

Support staff

November 3, 2014 at 17:01

Hello,

Please provide us with full access to FTP, we can’t edit files.
Also can you delete some products from cart with default theme?

Regards,
Robert Hall.

#22977 Copied

ycauquil

Participant

November 3, 2014 at 17:33

Hello,

FTP full access should be working now.
I just tried the default theme, and the problem is that nothing shows up in the cart, when I add products, the cart is still empty…

Regards

#22983 Copied

Robert Hall

Support staff

November 3, 2014 at 19:42

Sorry, but we have Critical file transfer error when try to upload some files via FTP.

Regards,
Robert Hall.

#23004 Copied

ycauquil

Participant

November 4, 2014 at 12:37

Hello,

Sorry for the problems with FTP credentials, we just found the problem.
So the access I gave you are fully working now.

Regards,

#23059 Copied

ycauquil

Participant

November 4, 2014 at 14:28

Hello again,

I tried to change the permalinks structure to default setting and it worked.
The problem is WPML won’t work :

“Because this site uses the default permalink structure, you cannot use slug translation for product permalinks.

Please choose a different permalink structure or disable slug translation.”

Do you have any advice to fix this ?

Regards

#23078 Copied

ycauquil

Participant

November 4, 2014 at 16:30

Hello again,

We just fixed the problem, it was an exception in rewriting rules on our server.

Thank you very much for your help and assistance.

Best Regards

#23112 Copied

Robert Hall

Support staff

November 4, 2014 at 16:45

Hello,

We’re glad to hear it.
If you have any questions feel free to contact us.

Regards,
Robert Hall.

#23115 Copied
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Woocommerce Remove Item from cart not working

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