Out of Stock problem - by Umair1191 - on WordPress WooCommerce support

This topic has 8 replies, 4 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

  • Avatar: Umair1191
    Umair1191
    Participant
    January 8, 2020 at 14:31

    Hi, I am facing an issue. I’ve added the product and also added the quantity of products in stock but on the frontend it’s showing out of stock
    please fix this problem.
    please find the attached screenshots
    Thanks

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 8, 2020 at 14:38

    Hello,

    Make sure that variations of the product have prices. Provide URL of this product and temporary wp-admin access.

    Regards

    Avatar: Umair1191
    Umair1191
    Participant
    January 8, 2020 at 14:43

    yeah you are right, I was missing the prices of variations. Once I added, got the product in stock
    Please fix the following problem of mine:
    https://www.8theme.com/topic/not-getting-theme-update-notification/#post-227883
    I’m waiting for many hours, Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 8, 2020 at 18:28

    Hello,

    Sorry for the delay. Topic answered.

    Regards

    Avatar: DebbieC
    DebbieC
    Participant
    February 24, 2020 at 12:59

    I am having the same issue. Products are showing out of stock when all variations are IN STOCK, and prices are there on each variation so this isn’t going to be solved in the same way as the above issue. Please can you let me have another ‘fix’ that will stop showing in stock products as ‘out of stock’. Thanks, Debbie

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 24, 2020 at 13:43

    Hello @DebbieC,

    Please check how it works with the Storefront theme.

    Regards

    Avatar: DebbieC
    DebbieC
    Participant
    February 24, 2020 at 13:58

    How do i check this? I can’t change the theme now.

    All the products were carried over from the live site and were showing as ‘in stock’. I edited 8 of them (just to check the ‘featured product’ box so they showed in ‘best sellers’ on my homepage). You can see on the homepage, all products under ‘best sellers’ are showing as ‘out of stock’ but are actually ‘IN STOCK’. As soon as I clicked ‘update’ they showed as out of stock – even though variations and prices are complete. This happens every time I edit any product. Please let me know how to stop this happening. thanks, Debbie

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2020 at 17:24

    Hello @DebbieC,

    The problem is independent of our theme because your products have “outofstock” class even with a default theme.

    Regards

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