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WooZone plugin issues - by Hassan Raza - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

Hassan Raza

Participant

January 20, 2020 at 12:29

Hello,

Plugin still not working with your theme.
Products import not properly, images not show http://prntscr.com/qq78nj and http://prntscr.com/qq797g.
Plz solve this problem. How to re-install WooZone plugin and how properly work.

Regards

#228578 Copied Theme version: 6.2.7

2 Answers

Olga Barlow

Support staff

January 20, 2020 at 12:50

Hello,

We are sure that our theme is not the reason of the problem. To check this you can go to Appearance > Themes > activate default Woocommerce theme (Storefront) and check. Probably you made something wrong or did not follow the WooZone plugin documentation or did not use correct plugin settings.

1) We have imported test product and did not face any issues with the images import http://prntscr.com/qq7lee Describe in more detail what way to import products did you use? Maybe provide video for better understanding of your issue.

2) We tried the same params as you had on the screenshot and don’t face any issues with the products search https://gyazo.com/9da4bd997e00050c1c082ce86ac2913e and https://gyazo.com/6425c144ecbed874b25f9d1c50111650

Regards

#228580 Copied

Olga Barlow

Support staff

January 20, 2020 at 18:24

Hello,

Open Chrome console before product import. Either you have some js errors there or you have some Chrome extension installed that breaks requests. Also, try to import using another browser (Firefox for example) and using another PC. Let me know about the results.

Regards

#228593 Copied
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