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Related Product slider displaying first slide/product blank

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: abhinav
    abhinav
    Participant
    February 27, 2020 at 09:10

    On the Single Product page, the related product slider is displaying blank for first product, please see the screenshot:- https://prnt.sc/r8c6xo

    But I am logged in from wp-admin this is working fine there is no blank space in place of slide/product.

    #230391 Copied Theme version: 6.2 WooCommerce version: 3.9.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2020 at 09:36

    Hello,

    Do you have this problem with a default WC theme (Storefront) or with our theme only?
    Try to temporarily disable 3rd party plugins and check if one of the plugins causes the problem.

    Regards

    #230394 Copied
    Avatar: abhinav
    abhinav
    Participant
    February 28, 2020 at 12:40

    I have found the issue.
    It was with WordPress Discussion(reviews/comment) settings.

    The blank slide is coming because i have enabled the “Users must register and log in to post comments” which is creating my-account anchor tag but didn’t close the tag on the page which makes the owl carousel to create a blank slide.
    That’s the reason why it is not showing for logged in user.

    On disabling the option the issue has been resolved. https://prnt.sc/r8z6n3

    #230470 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2020 at 13:52

    We are glad that you sorted out. Thanks for letting us know.

    Regards

    #230474 Copied
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