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Theme version - by Miticoval - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

Miticoval

Participant

November 4, 2014 at 16:19

Hello,
I’m trying to set the “FOOD SHOP” simple page version, but when I click on its “Install” (in Import/Export section) nothing changes.
This is happening for every version I try to select.
Any suggestion?
Thank you.

Please, contact administrator
for this information.

#23106 Copied

7 Answers

Robert Hall

Support staff

November 4, 2014 at 16:20

Hello,

Please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

#23108 Copied

Miticoval

Participant

November 4, 2014 at 16:25

here!

Please, contact administrator
for this information.

#23111 Copied

Robert Hall

Support staff

November 4, 2014 at 16:53

Hello,

You have disabled allow_url_fopen. Ask your hosting to enable it.
Also you need to increase the values of upload_max_filesize and post_max_size.

Regards,
Robert Hall.

#23119 Copied

Miticoval

Participant

November 4, 2014 at 18:16

Thank you, we’ve fixed those settings.
But that’s not enough, the problem is still the same.
I’ve also noticed that the theme can be installed via ftp (as I’ve done previously) but if I try to install it via backend it fails.

#23143 Copied

Robert Hall

Support staff

November 4, 2014 at 18:32

Sorry, but you didn’t enable allow_url_fopen.
Also you didn’t increase the values of upload_max_filesize and post_max_size.
Contact your hosting provider to change those functions.

Regards,
Robert Hall.

#23154 Copied

Miticoval

Participant

November 5, 2014 at 11:01

The provider needed to reset the services.
Thank you!!

#23265 Copied

Eva Kemp

Support staff

November 5, 2014 at 13:54

Hello,

You’re welcome.

Regards,
Eva Kemp.

#23294 Copied
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