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XStore Demo Default Swatch Side bar Filter

This topic has 4 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

R

Participant

March 23, 2020 at 05:57

1)I have been trying to add the sidebar swatch filter to show products by color, size, and price but they are not showing up on the page. Im seeing them in the appearance widgets page, but when I add them as the widgets on the actual page, they are not showing up in actual website. A couple of times it shows up then it disappears. I find it o mainly not show in one particular page “Dresses” page. It is under Women’s page and then category dresses. Could it be that category in particular doesn’t allow the swatch filter to show in the page? All the other pages show the swatch filters except that “Dresses” page. It shows only 3 out of the 5 swatch filters on that I have listed on there.

Is it because I disabled the additional information section of the products page? How can I remove te section without it not showing the swatch filters?

#231668 Copied Theme version: XStore

3 Answers

Rose Tyler

Support staff

March 23, 2020 at 11:26

Hello,

Please provide us with URL and temporary wp-admin access.
Also, watch this video tutorial – https://youtu.be/LgzC4iK-j6A

Regards

#231695 Copied

R

Participant

March 23, 2020 at 16:01

Please see:

Please contact administrator
for this information.

#231727 Copied

Olga Barlow

Support staff

March 23, 2020 at 16:47

Hello,

Filters are for the product attributes that you created via Products > Attributes, it does not work for custom attributes that you created for the products in the mentioned category http://prntscr.com/rla7ej also it won’t work if you did not apply any created attribute for your product. So add the necessary attributes to your products and uncheck Visible on the product page if you don’t want to have the Additional information tab https://gyazo.com/6d1621009553fea2ad205a3d7b275b57

Regards

#231733 Copied
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