Some questions that arose in the configuration of this theme

This topic has 27 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    March 29, 2020 at 19:34

    Dear Support,
    Here are some questions. Please see this image: https://imgur.com/a/MHVsunM

    1) My client’s main page will be the online store. How do I put some content in this space? It is possible?
    I tried to edit the shop page, but it appears blank.

    2) How do I translate this title? (I have the Loco plugin installed)

    3) How do I translate this title? (I have the Loco plugin installed)

    4) Where can I modify this banner?

    Thank you for your attention

    26 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2020 at 16:29

    Hello,

    1) If you add any content to the shop page (Pages > edit Shop page) it will appear before/after the products depending on Shop Page Banner Position option from theme options. Also, you can use the Shop page banner content area https://gyazo.com/eb07e7f12e1536d357f1e65420ea1d27 (Theme Options > WooCommerce > Shop > Shop page layout > Shop Page Banner Position & Shop Page Banner Content )

    2), 3) Go to Appearance > Widgets > Shop widget area > edit title of the widget

    4) Enable WPBakery page builder for the Static blocks http://prntscr.com/rpjqhv After that go to Static Blocks > edit static block that was chosen in the Shop widget area http://prntscr.com/rpjs1g

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 6, 2020 at 13:06

    Hello Support,

    How can I translate this text “Return To Shop”? (please check image)
    https://imgur.com/a/9gopoJW

    I have already translated on Loco Plugin, but it does not show the translation on the website

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 6, 2020 at 14:17

    Hello,

    Make sure that your translation files are updated – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/
    Do not forget to clear the cache before checking the result on the frontend.
    If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 6, 2020 at 15:31

    Hello Support,

    I have confirmed that this variables are already translated on pt_PT.po, using Poedit or Loco plugin, but they don’t show on website

    Can you please check?

    Also.. Where can I translate this: https://imgur.com/a/5e7vjg9

    Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 6, 2020 at 18:06

    Hello,

    1) You can translate the mentioned string in Loco Translate > Plugins > Xstore core plugin > create translation and translate the necessary strings.

    2) Make sure that translation files for your theme are xstore-pt_PT.po, xstore-pt_PT.mo and placed at wp-content/languages/themes. If you placed translation to xstore theme folder (wp-content/themes/xstore/languages) you will lose it after the theme update.

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 8, 2020 at 00:15

    Hi Olga,

    Sorry I need your help here.

    1) Regarding the text “Or Sign In With a Social Network” (in Portuguese: “Ou Entrar com uma Rede Social”), I can’t find it anywhere! Where is this text?
    https://imgur.com/a/MHI9MlH

    2) This text “Country / Region”.. I have found one at woocommerce-pt_PT.po, I’ve translated but it does not show on Website. It’s not that one?
    https://imgur.com/a/5hOb8Vt

    Could you please go to the website and make these translation or tell me where to find it?

    Thank you a lot

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 8, 2020 at 09:41

    Hello,

    1) http://prntscr.com/rv8tsl Translation fixed. Check now.
    2) Don’t duplicate translation files to different directories, use the System one https://prnt.sc/rv8pev
    After plugin update always sync your translation files. We did that and found that the mentioned string is not translated http://prntscr.com/rv8pve !

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 15, 2020 at 15:31

    Hello,

    Thank you for your reply.
    I need you help to translate this text here at cart page: https://imgur.com/a/tPQ5h29

    I need to translate from “You may be interested in…” to “Também poderá estar interessado em…”

    But I don’t how .. I have used Poedit on /public_html/wp-content/languages/plugins/woocommerce-pt-PT.po and I found this text and translated, but it does not show on the website, I don’t find it anywhere else

    Can you help me on this?
    Thank you

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 15, 2020 at 16:07

    Ok.. About the last msg…. I’ve Found that one !!! 🙂

    There is still one that I Is not translating and that it’s the word “Categories” (Categorias in Portuguese). That shows on mobile menu.

    I have found it on xstore-pt_PT.po but It does not show on the website
    Can you help me with this one?
    Thanks

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 15, 2020 at 17:55

    Hello,

    That translation comes from XStore Core plugin. Go to Loco Translate > Plugins > XStore core > finish translation of all the frontend elements related to header (mobile and desktop) like log in/registration, categories on mobile etc.

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 16, 2020 at 10:19

    Good Morning,

    Right now I am not using the Loco plugin to translate. I am directly editing, using Poedit, only the files located in the folders

      / public_html / wp-content / languages / plugins
      / public_html / wp-content / languages / themes

    I’m trying to find this text (please see image), but I can’t find it:
    https://imgur.com/a/Ja3OVIy

    Another question related to this image. Where do I change the red color in that message?

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2020 at 11:30

    Hello,

    That text is untranslated only if the Wordfence Security plugin is enabled. So, contact plugin support to find out how to translate string because I still don’t see it in plugin translation files https://wordpress.org/support/topic/cant-translate-error-the-username-or-password-you-entered-is-incorrect/

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 16, 2020 at 11:39

    Thank you I will check

    And about the red color? How /where can I change it?

    https://imgur.com/a/Ja3OVIy

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2020 at 12:00

    Hello,

    Use the following custom to change it

    .woocommerce-error, .mc4wp-error, .dokan-error, .dokan-alert-warning {
        background-color: #f45656;
    }

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 16, 2020 at 15:06

    Hi Olga,

    Thank’s for the fast reply.
    That CSS code works very well for desktop, but not for the mobile version: https://imgur.com/a/NIxsEYm

    Can you please send me the code to change colors on mobile?

    Thank you

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 16, 2020 at 18:41

    Hello,

    Because you added it to Desktop custom. Move it to global custom CSS if you want to apply it for all the devices http://prntscr.com/s0p2k1

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 16, 2020 at 19:07

    Thank you!!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 17, 2020 at 06:50

    You’re welcome!

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 17, 2020 at 09:29

    Hello, Good morning,

    How can I remove the category “Uncategorized” (“Sem categoria definida in Portuguese”) from the drop down list?
    It also appears on the mobile categories list.

    Please check here:
    https://imgur.com/a/8Y3jlg8

    In addition, I also see this problem:

    I already translated the phrase “add to cart” in the xstore-pt_PT.po file (and compiled the MO file) but the translation does not appear on the screen. Please check here:

    https://imgur.com/a/tMLybUu

    How to fix this?
    I think this will be the last translation left on my client’s website

    I ask you please check these two situations before the weekend. The site will open on Monday morning.

    Thank you a lot

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 17, 2020 at 12:13

    Hello,

    1) Check this post about Uncategorized category https://passwordprotectwp.com/remove-uncategorized-wordpress/

    2) Go to Loco Translate > Plugins > XStore Core plugin > create a translation for your language or edit the existing one if it was already created and translate the Add to cart string.

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 20, 2020 at 18:55

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2020 at 21:49

    You’re welcome!

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 21, 2020 at 17:24

    Hi Support,

    Where can I find this “Thank you” text to translate?
    This was after a purchase with Paypal

    https://imgur.com/a/llkLRMy

    Thank you very much

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 21, 2020 at 19:46

    Hello,

    I suppose check the translation files of the Paypal plugin. It’s not related to our theme.

    Regards

    Avatar: Paulo Nobrega
    Paulo Nobrega
    Participant
    April 29, 2020 at 14:30

    Hello Support,

    How can I change the products default order?
    https://imgur.com/a/ncUuhIN

    I need to change it to list the newest ones first

    Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 29, 2020 at 16:00

    Hello,

    Appearance > Customize > WooCommerce (Shop) > Product Catalog > Default Product Sorting

    Regards

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