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Theme installation can't be correctly conducted

This topic has 8 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

LukeMitsumine

Participant

November 5, 2014 at 08:21

Hi there, i once send as a private content that i wont be able to install the purchased theme properly.

After installing the theme and try to activate the plugins as instructed, none of them activates. I contacted my host server but they couldnt fix it and was told to contact the theme seller…

I will once again put my login details under the private content, so if someone helps me, appreciated.

cheers,

Please, contact administrator
for this information.

#23237 Copied

7 Answers

Stan Russell

Participant

November 5, 2014 at 09:45

Hello,

please provide us with FTP access to your site in private content.

Regards,
Stan Russell.

#23251 Copied

LukeMitsumine

Participant

November 8, 2014 at 05:18

Thanks for your reply, appreciate it! please look at the private content 🙂

Please, contact administrator
for this information.

#23764 Copied

Eva Kemp

Support staff

November 8, 2014 at 16:42

Hello,

Your “plugins” folder was renamed to “plugins1”. I’ve renamed it back and the plugins have been activated successfully.
Please check.

Regards,
Eva Kemp.

#23805 Copied

DylansTrading

Participant

November 8, 2014 at 23:28

Can you do the same for me…
I don’t even have the plugin’s anywhere to be found and install in the first place. My site is broken after updating and now I don’t know how to install plugins and try if that would fix my issues.

If possible make my site better so I can change the content my self to better ones.. that would be great.

Please, contact administrator
for this information.

#23831 Copied

LukeMitsumine

Participant

November 9, 2014 at 02:39

So cool, thanks so much ^^

#23834 Copied

Eva Kemp

Support staff

November 10, 2014 at 13:42

Hello @LukeMitsumine,

You’re welcome.

Regards,
Eva Kemp.

#23901 Copied

Eva Kemp

Support staff

November 10, 2014 at 13:44

Hello @DylansTrading,

Please provide us with wp-admin panel credentials as well.
Also we are unable to connect to your FTP account.
Please check the credentials.

Thank you.
Regards,
Eva Kemp.

#23902 Copied
Tagged: best selling, correctly conducted, persuasive, seo friendly, theme installation, woocommerce themes
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Theme installation can't be correctly conducted

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