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Quickview function not working properly - by manjii

This topic has 13 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

manjii

Participant

April 7, 2020 at 17:49

Hi, im working on a new ecommerce website and having issue with product quickview function using xstore theme, installed demo version the function is working/display fine, but then now it could not display the product after i install popup maker and enable WooCommerce Infinite Scroll, or it might be newly installed Look Book plugin, i tried to deactivate the plugin but the quickview function still didn’t work.

Please, contact administrator
for this information.

#232863 Copied Theme version: Version: 6.3 WooCommerce version: Version 4.0.1

12 Answers

Rose Tyler

Support staff

April 8, 2020 at 06:52

Hello,

Try to disable all 3-rd party plugins, clear browser cache and then check.
If this doesn’t help, provide us with correct wp-admin access – http://prntscr.com/rv6d2s

Regards

#232911 Copied

manjii

Participant

April 8, 2020 at 07:40

Hi, after cleared cache, i found out activating WooCommerce Infinite Scroll will cause the issue.

Please contact administrator
for this information.

#232918 Copied

Olga Barlow

Support staff

April 8, 2020 at 11:04

Hello,

If you use Lazy load option in theme options https://gyazo.com/d2464962353c0bdf1af0b572f3babef4 then keep the lazy load option of the WooCommerce Infinite Scroll plugin disabled http://prntscr.com/rvb74a When both opinions are enabled they conflict because it’s not possible to enable double lazy loading.

Regards

#232945 Copied

Olga Barlow

Support staff

April 8, 2020 at 11:08

P.S. Your site comes with beautiful colors and looks very impressively. We would like to add it to our showcase once you finish if you would not mind.

Regards

#232946 Copied

manjii

Participant

April 9, 2020 at 09:03

Hi,

Thanks for liking the styling and sure you can add to your showcase.

I’ve tried set to default and enable the woocommerce infinite scroll but seem it doesn’t load the more product. i want it to be like the demo version, it display 6 item(mine display 12) but when scroll down it will load more product.
https://xstore.8theme.com/product-category/women/?preset=shop_full_width

Thank you.

#233031 Copied

Olga Barlow

Support staff

April 9, 2020 at 13:11

Hello,

Check now.

Regards

#233051 Copied

manjii

Participant

April 10, 2020 at 04:48

hi, it works well now and thank you very much.

#233105 Copied

Rose Tyler

Support staff

April 10, 2020 at 07:07

Hello,

You’re welcome!
Have a nice day.

Regards

#233107 Copied

manjii

Participant

April 11, 2020 at 12:34

Hi Rose,

im not sure why the Quickview function having the same issue. i didnt set anything on lazyload or anything.

regards

#233204 Copied

Rose Tyler

Support staff

April 11, 2020 at 14:02

Hello,

Try to clear cache and check one more time. Provide URL of page where we will be able to see the problem.

Regards

#233209 Copied

manjii

Participant

April 12, 2020 at 04:17

Hi,

i have clear cache and below are the url, it happens to all products.

thank you.

#233227 Copied

Rose Tyler

Support staff

April 12, 2020 at 08:30

Hello,

Disable this option in the plugin settings https://prnt.sc/rvb74a

Regards

#233245 Copied
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