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Issue while importing demo content - by Aman

This topic has 6 replies, 3 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

Aman

Participant

April 17, 2020 at 17:03

Hi,
I am facing issue while importing Demo content. Once I click on Import > Next, it stays stuck on that screen and doesn’t import any content. Please see the below image for the stuck screen:

To overcome the issue, I tried importing demo content by importing individual XML files but some of the functionalities are broken after doing that.
I am hosting my WordPress on Hostinger and it does not have any compatibility issues.

Please help with getting this resolved.

#233812 Copied Theme version: 6.3.1 WooCommerce version: 4.0.1

5 Answers

Olga Barlow

Support staff

April 17, 2020 at 17:54

Hello,

Provide us with temporary WP Dashboard access to check the issue in more detail.

Regards

#233819 Copied

Aman

Participant

April 17, 2020 at 18:20

Please help fixing the 1 Click Import so that I won’t have to upload XMls and figure out how to make it work every time I want to try a new Demo.

Please contact administrator
for this information.

#233822 Copied

Olga Barlow

Support staff

April 17, 2020 at 19:08

Hello,

Demo was imported except some media https://gyazo.com/cc0e1c54bfd636ff6bcf5b30b4769462
This demo includes 252 images and server timeout is not enough to import all the media because if it size. But you will replace all the product/post images by your own. Do you really need all of them? If yes then I’ll import them manually for you.

Regards

#233829 Copied

Aman

Participant

April 18, 2020 at 07:21

I don’t need the images but can you please tell me how to make the Importer work?

#233861 Copied

Rose Tyler

Support staff

April 18, 2020 at 09:00

Hello,

As was shown in the gif from Olga, the importer works fine, just not all images can be imported.
Is there anything else we can help you with?

Regards

#233874 Copied
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