Slider issue - by umer - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: umer
    umer
    Participant
    April 19, 2020 at 21:48

    hi! I was changed my slider. when I see at the home page so I don’t see the picture and also when I open the website in a different browser so also don’t see a new slider. don’t show correctly. see pictures

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 20, 2020 at 21:30

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: umer
    umer
    Participant
    April 21, 2020 at 21:06

    ?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 22, 2020 at 07:38

    Hello,

    Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area. Once all questions will be solved, you can delete this account.

    Regards

    Avatar: umer
    umer
    Participant
    April 22, 2020 at 20:16

    ..

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 23, 2020 at 12:21

    Hello,

    Problem was caused by Flying Images by WP Speed Matters plugin. I disabled the plugin and slider image is ok. Contact plugin author to fix the issue if you want to use it, it seems that plugin changes the image source to incorrect.

    Regards

    Avatar: umer
    umer
    Participant
    April 26, 2020 at 15:35

    now slider don’t show

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 26, 2020 at 16:09

    As I can see, the slider works fine https://prnt.sc/s6814l Please describe the problem in more detail.

    Regards

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