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Out of Stock Error - by DebbieC - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 7 months ago ago by Rose Tyler

  • Avatar: DebbieC
    DebbieC
    Participant
    April 23, 2020 at 11:52

    Could you let me know how to remove the ‘out of stock’ box / message – or fix it please.

    It doesn’t seem to work correctly and shows items as out of stock when only 1 variation is out of stock. For example, this product https://staging11.swankypins.co.uk/product/red-power-mesh-6-strap-suspender-belt/ shows on the homepage and category pages as Out of Stock, but out of 5 variations, only 1 variation is actually out of stock. Customers are unlikely to click on an item that says out of stock to check so if it cannot be fixed, how can I stop it showing at all.

    #234425 Copied Theme version: 6.3.1 WooCommerce version: 4.0.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2020 at 11:56

    Hello,

    Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock >
    Enable “Out Of Stock” Label > Off.

    Regards

    #234427 Copied
    Avatar: DebbieC
    DebbieC
    Participant
    April 23, 2020 at 12:02

    THank you. I will turn it off for now, but Is there no way to fix it then?

    #234428 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 23, 2020 at 12:27

    You’re welcome! It is not a bug. This behavior can be changed by additional customization. Additional customization is outside the scope of basic theme support, sorry.

    Regards

    #234435 Copied
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