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I don't see checkout IF set Quick Checkout or Default in options theme

This topic has 8 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

uciau

Participant

April 26, 2020 at 10:49

when I go to the options of the theme> Shop> Checkout page>
Choose the design type of the tabs. and set Quick Checkout or Default, nothing appears on the site page. everything disappears. can you help me please? thanks

Please, contact administrator
for this information.

#234718 Copied Theme version: 4.2.1 WooCommerce version: 4.0.1

7 Answers

Rose Tyler

Support staff

April 26, 2020 at 12:37

Hello,

As I can see, the Quick Checkout is selected http://prntscr.com/s65e03 and the page can be seen – http://prntscr.com/s65e5q
Please describe the problem in more detail.

Regards

#234723 Copied

uciau

Participant

April 26, 2020 at 13:17

I have two wordpress installations. you went not on the right one. the site where I have the problem is here https://www.sharlenecalzature.it/OLD
this is the right screen
https://prnt.sc/s65u45

#234724 Copied

Olga Barlow

Support staff

April 26, 2020 at 13:54

Hello,

Provide us with FTP access to your site to check the issue in more detail.

Regards

#234727 Copied

uciau

Participant

April 26, 2020 at 14:25

caution the theme is installed in the folder:
public_html / OLD /

Please contact administrator
for this information.

#234731 Copied

Olga Barlow

Support staff

April 27, 2020 at 17:17

Hello,

It seems that problem is caused by Facebook Comments by Fat Panda plugin. Once we disable the plugin everything works fine.

Regards

#234811 Copied

uciau

Participant

April 28, 2020 at 14:23

thank you very much. now it’s OK

#234914 Copied

Olga Barlow

Support staff

April 28, 2020 at 18:59

Hello,

You are welcome.

Regards

#234943 Copied
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