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Header builder does not reflect on top page.

This topic has 6 replies, 3 voices, and was last updated 4 years, 7 months ago ago by Olga Barlow

hr7

Participant

May 4, 2020 at 15:04

Hi,

I build header by header builder, but the header does not reflect on top page. Other pages are no problem.

Do you have any solution?

#235626 Copied Theme version: 6.3.2

5 Answers

Rose Tyler

Support staff

May 4, 2020 at 15:37

Hello,

First of all, thank you for using XStore and for contacting us.
Go to Theme Options > Header builder > Multiple headers > edit or delete Header for the front page – https://prnt.sc/sar1oa
Watch this video about multiple headers – https://youtu.be/BpeXfzNwkOc

Regards

#235629 Copied

hr7

Participant

May 4, 2020 at 17:13

Hi,

Thank you for your support.
I tried that, but I can not click “Multiple headers”.
What is the cause?

https://prnt.sc/sasnu4

#235651 Copied

Olga Barlow

Support staff

May 5, 2020 at 18:18

Hello,

I can’t tell you by screenshot only. Provide us with WP Dashabord access to check why the multiple headers button does not work for you.

Regards

#235922 Copied

hr7

Participant

May 6, 2020 at 02:19

Hi,

I ready admin account for you. Please check my website.

Best regards.

Please contact administrator
for this information.

#236086 Copied

Olga Barlow

Support staff

May 6, 2020 at 09:00

Hello,

1/ There was js error in the console and it causes the problem with the multiple headers. Try now.

2/ May I ask you what page builder do you plan to use as the mail builder: WPBakery or Elementor? Because we don’t recommend you to keep enabled both. Choose the one of them and disable the other one.

Regards

Regards

#236128 Copied
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