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Theme error making load slow - by andheg

This topic has 4 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

andheg

Participant

November 7, 2014 at 11:05

Hi, my website http://www.bugella.co.uk is really slow. Just spoke to a representative at GoDaddy who said it was mainly because of an error with the theme that took about 4 seconds to time out before it could load.

I ran a check of my website and this error comes up “custom.css?ver=2.4.1”

Can you have a look at this, or know how to fix it?

Best

#23648 Copied

3 Answers

andheg

Participant

November 7, 2014 at 11:08

Login details

Please, contact administrator
for this information.

#23649 Copied

Robert Hall

Support staff

November 7, 2014 at 13:23

Hello,

Please try load your site with default theme. If issue was not solved then contact us.

Regards,
Robert Hall.

#23662 Copied

Eva Kemp

Support staff

November 7, 2014 at 13:27

Hello,

Are you talking about this error?
http://imgur.com/SBCKMiq

It means you don’t have custom.css file. To create it you need rename default.custom.css to custom.css via FTP in the directory wp-content/themes/legenda.

Also the login details to wp-admin panel are incorrect.
Please check them.

Thank you.
Regards,
Eva Kemp.

#23663 Copied
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